Lead Product Manager, AI & Technical Platforms

Mastercard; Malahide; On-site; EUR 90,000 - 130,000; Full time

Job summary

Mastercard invites applications for a Lead Product Manager - Technical within the Advisors & Transformation group. You will partner with business, AI, data and engineering to translate business needs into technical requirements and to drive scalable AI-enabled capabilities for thousands of advisors.

The role requires deep collaboration across enterprise AI, data governance, security, compliance, sourcing and consulting teams, delivering production‑grade, governable solutions that accelerate

Qualifications

• 5+ years in a similar role.
• Experience managing products, programs, or technology services.
• Ability to align customer needs with product roadmaps.
• Skilled at defining objectives, success metrics, and business outcomes.
• Experience translating customer use cases into prioritized, testable backlogs.
• Analyze ambiguous business challenges, collaborate with stakeholders to define and refine requirements.
• End-to-end software delivery and customer onboarding experience.
• Ability to coordinate across engineering teams, product, consultancy, vendors, and multiple locations.
• Strong prioritization, organization, and execution skills.
• Excellent written and verbal communication skills.
• Can explain complex technical concepts to business and governance stakeholders.
• Strong facilitation skills for workshops, training, and problem-solving sessions.
• Ability to mentor and guide junior team members.
• High degree of initiative, ownership, and self-motivation.
• Collaborative mindset with a focus on engineering excellence
• Experience building or integrating solutions using: Large Language Models (LLMs), AI services, Agent frameworks, Workflow/orchestration platforms
• Understanding of; Prompt engineering, AI evaluation frameworks, Guardrails and monitoring, Responsible AI practices, Agentic workflows

Responsibilities

• Perform Analysis of existing work flows for various projects in the advisory & consultancy space.
• Close partnership with key stakeholders, understanding the business asks and translating that into technical requirements for development teams
• Clear communication of technical requirements to the development team and development concerns to business stakeholders.
• Ensure correct requirements are defined to help integrate large language models, AI services, agent frameworks, workflow engines, knowledge bases, and orchestration platforms.
• Identify key dependencies and knock-on impacts of new development work.
• Collaborate with development staff on software designs.
• Act as a technical consultant for Business Owners during implementation of new products/services.
• Lead review sessions of technical requirements.
• Help lead AI Adoption across the group with tools like Claude, CoPilot, CoWork

Skills

Stakeholder mgmt

Product leadership

Requirements analysis

Software delivery

Communication

Prioritization

Cross-functional collaboration

Mentoring

Agile

Workshop facilitation

Tools

LLMs

AI services

Agent frameworks

Workflow/orchestration

Job description

Mastercard invites applications for a Lead Product Manager - Technical within the Advisors & Transformation group. You will partner with business, AI, data and engineering to translate business needs into technical requirements and to drive scalable AI-enabled capabilities for thousands of advisors.

The role requires deep collaboration across enterprise AI, data governance, security, compliance, sourcing and consulting teams, delivering production‑grade, governable solutions that accelerate