Lead, Player Ops & Community Services (Remote)

Jobgether; Ireland; Remote; EUR 41,000 - 83,000; Part time

Benefits offered by this job

Remote contract

Up to 20 hours/week

Potential full-time opportunity

Work with international studios

Flexible Europe/North America hours

Job summary

Jobgether, on behalf of a partner, is seeking a Managed Services Lead, Community & Player Operations based in Ireland. You will develop and deliver a new managed services offering for game studios, overseeing playtests, player communications, Discord communities, moderation, and creator programs.

This remote-friendly, part-time role starts up to 20 hours per week with potential to grow into full-time as the service expands.

Qualifications

• 4+ years in community management or live operations in a game studio.
• Experience with playtests, recruitment, surveys, and post-test analysis.
• Proven ability to build and moderate large Discord communities.
• Strong data-driven approach to improve engagement and conversions.

Responsibilities

• Lead end-to-end player operations for multiple game studios and manage playtests.
• Develop communications, monitor engagement, and optimize campaigns.
• Analyze playtest data and provide actionable insights to studios.
• Coordinate recruitment and manage Discord communities and moderation.
• Design service packages and playbooks for scalable delivery.

Skills

Community management

Player operations

Discord moderation

Data analysis

Communication skills

Project management

Strategic thinking

Cross-border collaboration

Creator programs

Job description

Jobgether, on behalf of a partner, is seeking a Managed Services Lead, Community & Player Operations based in Ireland. You will develop and deliver a new managed services offering for game studios, overseeing playtests, player communications, Discord communities, moderation, and creator programs.

This remote-friendly, part-time role starts up to 20 hours per week with potential to grow into full-time as the service expands.