Lead AI Product Manager – Platform & APIs

Mastercard Inc.; Greystones; On-site; EUR 140,000 - 180,000; Full time

Job summary

Mastercard seeks a Lead Technical Product Manager to drive AI-powered products and services in a complex, enterprise environment. You will own the roadmap, backlog, and delivery for AI capabilities, collaborating with engineering, data science, risk, and operations to ensure scalable, measurable outcomes.

The role requires deep technical product leadership, strong prioritisation, and excellent stakeholder management to align AI initiatives with business goals.

Qualifications

• 8+ years in Product Management, Technical Product Management, or Product Owner roles.
• Experience delivering AI, Machine Learning, Analytics, Data, API, or Platform products.
• Experience working in Agile and SAFe delivery environments.
• Demonstrated success driving cross-functional initiatives from concept to production.

Responsibilities

• Define product vision and roadmap for AI-powered capabilities and operational services.
• Partner with business stakeholders to identify opportunities for automation, intelligence, and operational improvements.
• Translate business needs into product requirements, features, and delivery plans.
• Prioritise investments based on customer value, operational efficiency, business impact, and technical feasibility.
• Define and manage AI business rules, decision criteria, thresholds, and exception handling processes.
• Work with data scientists and engineering teams to establish measurable success criteria for AI-driven capabilities.
• Drive continuous optimisation of AI outcomes through experimentation, monitoring, and operational feedback.
• Manage rule change processes and feature enhancements across AI products.
• Own backlog prioritisation, feature definition, and release planning.
• Develop epics, user stories, acceptance criteria, and success metrics.
• Lead agile ceremonies including backlog grooming, sprint planning, reviews, and release readiness.
• Partner with engineering teams to ensure predictable and high-quality delivery.
• Collaborate with architects and engineers on APIs, integrations, data flows, and platform capabilities.
• Evaluate trade-offs involving scalability, latency, resilience, security, and maintainability.
• Ensure technical solutions support long-term platform strategy and reuse.
• Serve as the primary product owner for AI initiatives.
• Communicate roadmap priorities, risks, dependencies, and outcomes to leadership.
• Coordinate across Product, Engineering, Data Science, Operations, Business, and Customer Success teams.
• Influence strategic decisions using data and customer insights.

Skills

AI/ML concepts

Generative AI

APIs & Microservices

Cloud Platforms

Data Analytics

Platform Architecture

Operational Metrics

Agile & SAFe

Job description

Mastercard seeks a Lead Technical Product Manager to drive AI-powered products and services in a complex, enterprise environment. You will own the roadmap, backlog, and delivery for AI capabilities, collaborating with engineering, data science, risk, and operations to ensure scalable, measurable outcomes.

The role requires deep technical product leadership, strong prioritisation, and excellent stakeholder management to align AI initiatives with business goals.