Lead AI Product Manager

Mastercard Inc.; Blackrock; On-site; EUR 120,000 - 170,000; Full time

Job summary

Mastercard Inc. is seeking a Lead Technical Product Manager to define and deliver AI-powered products and services. You will own the roadmap, partner with engineering, data science, risk, and operations to ensure scalable, measurable AI outcomes, and drive operational excellence across platforms.

You will lead backlog, write epics and user stories, and guide agile ceremonies to ensure high-quality delivery while aligning with business objectives and governance standards.

Qualifications

• 8+ years in Product Management, Technical Product Management, or Product Owner roles.
• Experience delivering AI, Machine Learning, Analytics, Data, API, or Platform products.
• Experience working in Agile and SAFe delivery environments.
• Demonstrated success driving cross-functional initiatives from concept to production.

Responsibilities

• Define product vision and roadmap for AI-powered capabilities and operational services.
• Partner with business stakeholders to identify opportunities for automation, intelligence, and operational improvements.
• Translate business needs into product requirements, features, and delivery plans.
• Prioritise investments based on customer value, operational efficiency, business impact, and technical feasibility.
• Define and manage AI business rules, decision criteria, thresholds, and exception handling processes.
• Work with data scientists and engineering teams to establish measurable success criteria for AI-driven capabilities.
• Drive continuous optimisation of AI outcomes through experimentation, monitoring, and operational feedback.
• Manage rule change processes and feature enhancements across AI products.
• Own backlog prioritisation, feature definition, and release planning.
• Develop epics, user stories, acceptance criteria, and success metrics.
• Lead agile ceremonies including backlog grooming, sprint planning, reviews, and release readiness.
• Partner with engineering teams to ensure predictable and high-quality delivery.
• Collaborate with architects and engineers on APIs, integrations, data flows, and platform capabilities.
• Evaluate trade-offs involving scalability, latency, resilience, security, and maintainability.
• Ensure technical solutions support long-term platform strategy and reuse.
• Drive platform thinking rather than one-off feature development.
• Serve as the primary product owner for AI initiatives.
• Communicate roadmap priorities, risks, dependencies, and outcomes to leadership.
• Coordinate across Product, Engineering, Data Science, Operations, Business, and Customer Success teams.
• Influence strategic decisions using data and customer insights.

Skills

AI/ML concepts

Generative AI

APIs

Cloud platforms

Data engineering

Platform architecture

Operational metrics

Agile & SAFe

Job description

Mastercard Inc. is seeking a Lead Technical Product Manager to define and deliver AI-powered products and services. You will own the roadmap, partner with engineering, data science, risk, and operations to ensure scalable, measurable AI outcomes, and drive operational excellence across platforms.

You will lead backlog, write epics and user stories, and guide agile ceremonies to ensure high-quality delivery while aligning with business objectives and governance standards.