Keyholder FTC (16 hours) €14.40/h

The SSI Group; Kildare; On-site; EUR 25,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Pension Scheme

Commission Scheme

Holiday and time-off benefits

Life Assurance

Employee Assistance Programme

Job summary

Fossil Group, Inc. is seeking a proactive Keyholder to embody our brand and deliver a superior guest experience in-store. You’ll open/close the store when needed, drive sales, and represent Fossil with confidence and care.

You will engage guests, share product knowledge, work with the team to hit KPIs, and help maintain an inviting, fashion-forward environment aligned with our values.

Qualifications

• Team player with a hands-on approach.
• Strong sales-driven mindset and ability to meet KPIs.
• Excellent customer service and communication skills.
• Comfortable talking to guests and building relationships.
• Flexible availability to meet store needs.

Responsibilities

• Approach and engage guests in a friendly, proactive manner.
• Promote loyalty by delivering a superior selling experience.
• Provide recommendations using product knowledge and storytelling.
• Take ownership of targets and KPIs and contribute to store results.
• Support product presentation and visual merchandising.
• Contribute to a positive team atmosphere and store goals.
• Open and close the store when management is unavailable.

Skills

Team player

Sales-driven

Customer service

Communication skills

Flexible availability

Job description

As a Keyholder, you are the face of Fossil - focused, committed and passionate about creating a superior shopping experience whilst embodying the Company's core values. You welcome our guests confidently and have the skill to build trusting relationships by sharing your product knowledge, actively listening and asking lifestyle questions to understand our guests' needs. You take ownership of your daily tasks and are self driven to meet your individual sales and KPI targets. Additionally there is the responsibility to open and close the store as and when there is no management on shift. Together with the team, you help create a positive store atmosphere and contribute to achieving our goals - because at Fossil, it's Greater Together.

Your responsibilities

• Approach and engage our guests in a friendly and proactive manner

• Promote guest loyalty by providing a superior selling experience

• Provide recommendations by utilising product knowledge and storytelling

• Take ownership of individual targets and KPIs

• Adaptable and effective one on one selling skills

• Support product presentation and visual merchandising

• Contribute to the store's success and a positive team spirit

Additional Keyholder Responsibilities

• Safely retain a set of store keys so that the store can be opened or closed in the absence of any management on shift

• During times where no management is present on shift, the Keyholder will be responsible for: completing opening and/or closing store routines, filling out daily planners, analysing reports, giving direction and support to the team and ensuring health and safety standards are adhered to at all times,

• This is a position of responsibility and therefore the Keyholder should support management and lead by example in all aspects of their role, demonstrating the Fossil core values and retail behaviours.

Who you are

• A true team player with a hands-on mentality

• Passionate about fashion, lifestyle, and people

• Friendly and service-oriented attitude

• Effective communication skills

• Driven by sales targets and KPIs

• Flexible availability

• Open-minded, eager to learn, and committed

What we offer

• The opportunity to continuously develop yourself

• Employee discounts on our products

• An inclusive, collaborative, and values-driven workplace

• Holiday and time-off benefits

• Pension Scheme

• Commission Scheme

• Employee Assistance Programme

• Life Assurance