Juvi & DA:YT, Senior Sales Manager, Full Time, Permanent

Brownthomasarnottscareers; Dublin; On-site; EUR 65,000 - 90,000; Full time

Job summary

Brown Thomas Arnotts in Dublin seeks a Senior Retail Sales Manager to lead DAYT watches and JUVI jewellery stalls across concessions. You will drive sales performance, build and coach the store teams, and partner with senior leadership to ensure premium service and operational excellence.

You will own KPI delivery, stock integrity and brand presentation across multiple concessions, while mentoring managers to exceed targets and maintain a luxury retail standard.

Qualifications

• Minimum 4 years' management experience in retail, luxury, watch, jewellery or fashion sectors.
• Proven track record of leading teams to hit and exceed sales targets and KPIs.
• Experience coaching and developing high-performing teams.

Responsibilities

• Lead DAYT watches and JUVI jewellery concessions, overseeing day-to-day operations.
• Drive sales growth and profitability through strong leadership and commercial decision-making.
• Set and monitor sales targets, KPIs and business objectives across both brands.
• Manage and develop the retail management team, fostering a high-performance culture.
• Collaborate with business owners on planning, reviews and growth initiatives.
• Analyse sales trends and customer data to identify opportunities for growth.
• Negotiate with suppliers and manage vendor relationships.
• Lead by example on the shop floor with a customer-focused approach.
• Oversee stock management, merchandising, and stocktaking processes.
• Ensure brand presentation and visual standards are consistently maintained.

Skills

Leadership

Coaching

Sales targets

Team management

Merchandising

Education

Business/Retail Management/Marketing degree

Job description

GET TO KNOW US

Our Client, an established Irish retail company specialising in premium watches and jewellery, is seeking to recruit an experienced and dynamic Senior Retail Sales Manager to join their team. The successful candidate will be responsible for leading sales performance across multiple retail concessions, managing and developing store teams, driving commercial growth, overseeing operational excellence, and ensuring an exceptional customer experience. The successful candidate will work closely with senior leadership and retail management teams while maintaining high quality standards and customer satisfaction.

This is a senior position with responsibility for a flagship watch concession DAYT, while also providing oversight of the wider jewellery retail operation JUVI. The successful candidate will lead and support the existing management team, drive business performance across both brands, and play a key role in shaping the future growth and success of the business.

KNOW THE ROLE

• Lead DAYT watches in addition to overseeing the day-to-day operations and performance of the JUVI retail concession in Arnotts
• Drive sales performance and profitability through effective leadership, coaching, and commercial decision-making
• Set, monitor, and deliver on sales targets, KPIs, and business objectives across both brands
• Manage, develop, and support the retail management team, fostering a high-performance culture
• Collaborate with business owners on business planning, performance reviews, and growth initiatives
• Analyse sales performance, customer trends, and commercial data to identify opportunities for growth
• Negotiating with suppliers and managing vendor relationships
• Lead by example on the shop floor, promoting a culture of excellence, accountability, and customer focus
• Has an excellent eye for detail and takes pleasure in helping customers find their perfect watch or gift
• Oversee stock management, inventory control, stock ordering, and stocktake processes
• Ensure visual merchandising and brand presentation standards are consistently maintained

KNOW WHAT WE'RE LOOKING FOR

• Minimum 4 years' management experience within retail, ideally in a luxury, premium, watch, jewellery or fashion environment
• Proven success leading teams to consistently achieve and exceed sales targets and KPIs
• Demonstrated experience coaching, developing, and inspiring high-performing teams
• Excellent understanding of retail operations, including stock control, merchandising, and workforce planning
• Experience managing multiple brands
• Third-level qualification in Business, Retail Management, Marketing, or a related discipline is advantageous

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.