Junior AI Engineer

Johnson Controls; Cork; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Johnson Controls is seeking an AI services engineer to design and deliver AI capabilities for Marketing use-cases in Cork. You will partner with architecture, data and marketing operations teams to integrate AI components with MWPC platforms and CRM stack.

Responsibilities include productionizing models with CI/CD, governance and security, plus contributing to solution design and measurable business outcomes across global teams.

Qualifications

• Be creative, think outside the box and don't be afraid to challenge the status quo.
• Excellent communication skills and an ability to influence people.
• Detail-oriented with strong analytical and problem-solving skills.
• Be open to interact with people from different backgrounds and cultures.
• Build relationships and work successfully in global teams, take initiative and possess creativity.
• Ability to execute in a team environment and on own initiative.
• Technical acumen and an eagerness to learn.
• Experience of using software modeling and visualization tools.
• Pursuing Master's or Bachelor's degree in Business Information Systems, Computer Science, Engineering, or other related fields.
• Strong verbal and written communication skills.

Responsibilities

• Design & build AI services for Marketing use-cases (e.g., content assistance, knowledge retrieval, campaign analysis).
• Integrate AI components with MWPC platforms and Marketing CRM stack, collaborating with architecture, data and marketing ops teams.
• Productionize models & workflows with CI/CD, versioning, testing, observability and performance tuning.
• Partner on AppRat execution by instrumenting outcomes and replacing redundant utilities with AI capabilities.
• Contribute to solution design with lightweight diagrams and integration contracts, participate in reviews.
• Data stewardship & compliance: apply privacy and data-classification controls.
• Prototype new patterns (embeddings stores, function-calling, tool use) and share findings via demos.

Skills

Creative thinking

Excellent communication

Analytical skills

Problem solving

Cross-cultural collaboration

Teamwork & initiative

Technical acumen

Learning mindset

Attention to detail

Verbal & written communication

Education

Business Information Systems

Electrical Engineering

Tools

Modeling/Visualization tools

Job description

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work together seamlessly. Bring your passion for innovation and we will challenge you to help us create a better tomorrow.

BEGIN YOUR CAREER WITH A FOCUS ON TOMORROW!

WHY THIS ROLE EXISTS:

MWPC (Marketing, Wen, Portals and Commerce) IT is accelerating the adoption of AI to improve how Marketing plans, creates, localizes and measures digital engagement. This role turns ideas into secure, reliable AI services that integrate with our Marketing web platforms and CRM ecosystem, supporting ongoing programs like application rationalization (AppRat) and content platform modernization.

WHAT YOU WILL DO:

• Design & build AI services for Marketing use-cases (e.g., content assistance, knowledge retrieval, campaign analysis), including prompt orchestration, retrieval-augmented generation, guardrails and evaluation pipelines.
• Integrate AI components with MWPC platforms (web/CMS and analytics) and our Marketing CRM stack (Salesforce/GPCRM), collaborating with architecture, data and marketing operations teams. 5
• Productionize models & workflows using engineering best practices: versioning, CI/CD, configuration management, automated testing, observability and performance tuning.
• Partner on AppRat execution by replacing redundant utilities with shared AI capabilities and by instrumenting measurable outcomes (cost, performance, quality). 234
• Contribute to solution design: author lightweight diagrams, sequence/data-flow views and integration contracts for services you build; participate in design and code reviews.
• Data stewardship & compliance: apply privacy, security and data-classification controls appropriate to Marketing data; follow internal standards for model and data governance.
• Continuous improvement: prototype new patterns (e.g., embeddings stores, function-calling, tool use) and share findings via demos, documentation and patterns libraries.

PREFERRED DEGREE BACKGROUND:

• Business Information Systems
• Electrical Engineering

DESIRED SKILLS:

• Be creative, think outside the box and don't be afraid to challenge the status quo
• Have excellent communication skills and an ability to influence people
• Detail-oriented with strong analytical and problem-solving skills
• Be open to interact with people from different backgrounds and cultures
• Build relationships and work successfully in global teams, take initiative and possess creativity
• Ability to execute in a team environment and on own initiative
• Technical acumen and an eagerness to learn
• Experience of using software modeling and visualization tools
• Pursuing Master's or Bachelor's degree in Business Information Systems, Computer Science, Engineering, or other related fields.
• Strong verbal and written communication skills.

OTHER NICE TO HAVE:

• Experience integrating AI with Salesforce (GPCRM) objects/processes (leads/contacts, campaigns, content).
• Familiarity with web content platforms/CMS used by Marketing and with site/application rationalization workstreams (AppRat).
• Knowledge of RAG architectures, vector databases, prompt management/telemetry, and safety frameworks (PII redaction, grounding, toxicity filters).
• Hands on with cloud services (Azure/AWS), containers and infrastructure as code.
• Experience with analytics/telemetry for measuring campaign or content outcomes.

HOW WE WORK :

• Hybrid at One Albert Quay, Cork, with focused collaboration windows for workshops, demos and retrospectives.
• Lightweight docs-first engineering (diagrams, READMEs) and shared patterns for reuse.
• Partner mindset with Marketing—co-design solutions, measure business value, iterate quickly.

LOCATION:

Hybrid at Johnson Controls, One Albert Quay, Cork

Johnson Controls is a global leader in smart, sustainable building technologies, enhancing environments through innovative solutions for various industries worldwide.

Industrial Machinery Manufacturing Machinery Manufacturing Manufacturing

Company size 10,001+ employees

Company type Public company

Total funding $1.5B Post IPO Debt

Momentum

Team growth

2% in 12 mo

59,760 employees on LinkedIn

Employee experience

What it’s like inside

3.6

12,214 reviews

70% would recommend

Culture & values

Culture & values 3.6

Work-life balance

Work-life balance 3.7

Career opportunities

Career opportunities 3.5

Compensation & benefits 3.6

Capital

Funding history

Post IPO Debt$250M

Post IPO Debt$525.6M

Post IPO Equity$90M

May 2024

Post IPO Debt$700M

Apr 2024

Footprint

Where they work

Headquarters Cork, Ireland