IT Support Technician – Cloud & Automation

Arcon Recruitment Services; Ballina, Ballinrobe, Castlebar, Westport; On-site; EUR 32,000 - 48,000; Full time

Job summary

Arcon Recruitment is looking for an IT Technician / IT Support Technician in Castlebar, Mayo. The role supports day-to-day IT operations, assists users with technical queries, and exposes you to cloud platforms, digital identity systems, and automation.

The ideal candidate has around three years of relevant experience, or IT graduates keen to develop their skills. Based in Castlebar with strong problem-solving and communication abilities.

Qualifications

• A degree or equivalent qualification in Computer Science, IT or a related technology discipline.
• Ideally around three years of IT support experience; graduates will be considered.

Responsibilities

• Provide technical support to employees and users via email, messaging, chat and video.
• Assist with the operation and improvement of digital identity systems.
• Monitor cloud infrastructure, service endpoints and data pipelines.
• Help test, document and roll out application integrations and mobile app solutions.
• Prepare and update technical documentation, support guides and procedures.
• Provide day-to-day IT support to on-site employees.
• Work with colleagues to identify improvements to digital platforms and services.
• Use scripting and automation to help simplify administrative processes.
• Support IT research and development projects.
• Assist with information security and certification projects, including ISO 27001 and SOC 2.

Skills

Troubleshooting

Customer service

Communication skills

Problem solving

Automation scripting

Bash

PowerShell

Python

Remote monitoring

Education

Bachelor's degree in Computer Science or IT

Tools

Cloud platforms

SaaS platforms

Job description

Arcon Recruitment is looking for an IT Technician / IT Support Technician in Castlebar, Mayo. The role supports day-to-day IT operations, assists users with technical queries, and exposes you to cloud platforms, digital identity systems, and automation.

The ideal candidate has around three years of relevant experience, or IT graduates keen to develop their skills. Based in Castlebar with strong problem-solving and communication abilities.