IT Program Manager — Field Delivery (UK & Ireland)

Amazon Inc.; Dublin; Remote; EUR 70,000 - 110,000; Full time

Job summary

Amazon EU SARL, Irish Branch in Ireland is seeking an IT Program Manager to govern the UK & Ireland Field Delivery IT portfolio, coordinating across service, support, and project streams.

You will partner with local and global PMO teams to guide planning, governance, and continuous improvement, with travel up to 10% within UK & Ireland.

The role emphasizes portfolio health, process optimization, and cross-functional collaboration in a fast-paced environment.

Qualifications

• Experience in program or project management.
• English fluency (spoken and written).
• Experience implementing repeatable processes and driving automation or standardization.
• Ability to work in a fast-paced, ambiguous environment.
• Strong communication and stakeholder management skills.

Responsibilities

• Own and maintain the UK Field Delivery program portfolio with status, risks, and resources.
• Define governance mechanisms, reporting cadences, and escalation paths.
• Establish and measure KPIs for program and project performance.
• Support resource demand forecasting and capacity planning.
• Drive process improvement initiatives using data and metrics.
• Partner with cross-functional teams to align priorities and remove blockers.
• Support definition and adoption of program management tooling and SOPs.
• Represent UK Field Delivery in regional/global PMO forums.
• Manage change control and communicate scope impact; identify risks.
• Keep partners informed and maintain documentation for internal customers.
• Update or develop documentation on critical processes for Field Delivery initiatives.

Skills

Program management

Project management

English fluency

Communication skills

Organizational ability

Education

Bachelor's degree

Job description

Amazon EU SARL, Irish Branch in Ireland is seeking an IT Program Manager to govern the UK & Ireland Field Delivery IT portfolio, coordinating across service, support, and project streams.

You will partner with local and global PMO teams to guide planning, governance, and continuous improvement, with travel up to 10% within UK & Ireland.

The role emphasizes portfolio health, process optimization, and cross-functional collaboration in a fast-paced environment.