IT Ops & Security Services Leader (3-Year Contract)

THATZ INTERNATIONAL PTE LTD; Dublin; On-site; EUR 84,000 - 126,000; Full time

Job summary

Thatz International Pte Ltd is seeking an IT Operations & Security Services Manager to lead delivery and continuous improvement of operational IT services across client environments in Singapore. You will optimize software licensing, manage SOC partners, and drive governance, performance, and risk management.

The role requires coordinating an IT operations team, delivering service improvements, and ensuring high standards of operational maturity in a contract setting.

Qualifications

• Bachelor's degree in IT/CS/engineering or related field.
• 5–8 years IT experience with 2–3 years in operations or leadership.
• Experience with managed services and multi-client environments.

Responsibilities

• Lead day-to-day IT operations and service delivery across client environments.
• Establish governance frameworks including incident management and SLA monitoring.
• Oversee major incident management and escalation with stakeholders.
• Govern VDI operations for reliability and scalability.
• Manage SOC providers and security monitoring effectiveness.
• Oversee software asset and license management for cost optimization.
• Lead vendor management and service provider governance.
• Provide regular operational reporting to clients.

Skills

Stakeholder mgmt

Leadership

Governance

Vendor management

Service delivery

Security operations

Cloud operations

Communication

Education

Bachelor's Degree in IT/CS/Cybersecurity/Engineering

Tools

VDI

SOC operations

Asset/licensing management

Job description

Thatz International Pte Ltd is seeking an IT Operations & Security Services Manager to lead delivery and continuous improvement of operational IT services across client environments in Singapore. You will optimize software licensing, manage SOC partners, and drive governance, performance, and risk management.

The role requires coordinating an IT operations team, delivering service improvements, and ensuring high standards of operational maturity in a contract setting.