Ireland: Service Engineer

LCM Environmental Group; Ireland; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

20 days holidays plus statutory days

Life Insurance

Optional BUPA Healthcare

Perkbox rewards and benefits programme

Job summary

LCM Environmental Group is seeking a full-time employee to work mainly in Southern Ireland. This role involves attending customer sites to carry out service calls on commercial fuel systems, conducting inspections, and maintaining high safety standards.

The ideal candidate will be self-motivated with excellent customer service skills and previous experience in the fuel industry. Additional benefits include 20 days holiday plus statutory days, life insurance, and optional healthcare.

Qualifications

• Previous experience within the fuel industry is desirable.
• Self-motivated and able to work unsupervised as part of a regional team.
• A good understanding of health & safety requirements.
• Valid Driver’s Licence.

Responsibilities

• Attend customers' sites to complete planned and reactive works.
• Conduct services calls on commercial fuel systems.
• Install and maintain gauges, alarms, filters, valves, and pumps.
• Complete site inspections and surveys related to oil storage regulations.
• Create, manage, and sign off job cards using a CRM system.
• Promote safety, health, environmental, and quality awareness.

Skills

IT literacy

Excellent customer service skills

Problem-solving abilities

Job description

Position Type: Full Time / 42.5-hour week

Location: Southern Ireland

Travel Required: Yes

Roles and Responsibilities

• Working remotely and/or within a team covering mainly Southern Ireland.
• Attend customers' sites to complete planned and reactive works.
• Be responsible for conducting services calls on commercial fuel systems / petrol forecourts.
• Carry out pipework installation and modification, tank installation and decommissioning as well as tank and pipework testing.
• Install / maintain and replace gauges, alarms, filters, valves, pumps and filtration equipment.
• Undertake fuel quality work including sampling, uplifting, transferring and filtering of fuel.
• Complete site inspections and surveys, such as oil storage regulation reports and OFTEC questionnaires.
• Using our bespoke CRM system, create, manage and sign off job cards.
• Understand, adhere and accept risk assessments and method statements as well as the ability to complete dynamic risk assessments.
• Co-operate with line management in ensuring that personnel, contractors and visitors comply with site rules.
• Work alongside your team in the development of equipment, plant and systems in order to improve safety, health, environmental and quality standards and operational efficiency.
• Promote safety, health, environmental and quality awareness with personnel, contractors and visitors.
• Maintain high standards of housekeeping at all times.
• Report faults on plant, equipment and infrastructure and any other operational difficulties to line management team, as they occur.
• Assist in the maintenance of plant.
• Carry out regular training when deemed appropriate and help others with their training needs where required.
• Operate company vehicles for which the post holder is suitably qualified.
• Responsible for ensuring the security of all company vehicles and equipment.
• Liaison with customers on site to discuss ongoing work and further services of the company.
• Completion of all works paperwork and submission in a timely manner on our CRM.
• Liaison with line manager regarding all works and recommending improvements or opportunities.
• Responsible for cleaning all plant and equipment after jobs.

Other, must

• Be IT literate.
• Be prepared to work away from home and stop away overnight (working away allowance).
• Previous experience within the fuel industry (desirable).
• Excellent customer service skills.
• Self-motivated and able to work unsupervised as part of a regional team.
• A good understanding of health & safety requirements.
• Able to solve problems both methodically and intuitively.
• Valid Driver’s Licence.

*The above list of duties is non-exhaustive and additional duties may be requested by your line manager.

Additional Notes

• PPE will be provided.
• Overtime over 42.5 hours.
• LCM will provide employees with a range of additional benefits including:
• 20 days holidays plus statutory days increasing by one day from the following holiday year to the maximum of five additional days over a five-year period, plus Bank Holidays.
• Life Insurance.
• Optional BUPA Healthcare following 6-month probationary period.
• Optional Simply Health following 6-month probationary period.
• Perkbox rewards and benefits programme.
• Recommendation rewards programme.
• Salex – Employee salary sacrifice on a new company car.

*Subject to successful completion or probationary period.