Internal Communications Executive (Higher Executive Officer)

Health and Safety Authority; Dublin; Hybrid; EUR 60,000 - 77,000; Full time

Benefits offered by this job

Public service role

Generous leave (29 days +)

Blended working

Cycle to work

Learning and development

Job summary

The Health and Safety Authority is seeking a Head of Internal Communications to design and deliver high-impact internal messaging that supports performance and culture across Ireland.

Reporting to the Head of Communications and Customer Relations, you will turn strategy into clear messages for staff and help managers communicate effectively. The role emphasizes alignment, accessibility, and data-driven improvements.

Qualifications

• Three years' experience in internal communications.
• Excellent writing and editing skills; ability to simplify complex information.
• Experience using internal comms channels (intranet, email, webinars, digital content).

Responsibilities

• Develop and review internal comms processes and procedures.
• Translate strategy into clear staff messaging and plan delivery.
• Support managers with effective internal communications and content.
• Coordinate with senior management and divisions for aligned messaging.
• Monitor effectiveness and provide insights for improved engagement.

Skills

Internal communications

Writing & editing

Stakeholder management

Content distribution

Education

Level 7 qualification

Tools

Intranet tools

Webinars

Digital content platforms

Job description

Location: Dublin HQ or a regional office (by agreement), with a nationwide remit

Contract: Full-time, permanent

Salary: €60,029 – €76,546 (starting at the first point of the scale)

About the HSA

The Health and Safety Authority is Ireland's national body for workplace safety, health and welfare. It regulates and promotes safe working lives, oversees the safe use and transport of chemicals, and acts as Ireland's national accreditation body through INAB. With a presence in every county and a voice in European and international forums, the HSA's vision is simple: to deliver healthy and safe working lives and contribute to productive enterprises.

About the role

This is a chance to shape how a national regulator talks to its own people. Reporting to the Head of Communications and Customer Relations, you'll lead the delivery of a high-impact internal communications plan that supports performance, strengthens culture and helps the HSA deliver its statutory mandate.

You'll turn strategy, regulatory priorities and operational plans into clear, engaging messages that staff actually want to read, and you'll help managers across the organisation communicate well too.

What you'll be doing

The following is a non-exhaustive list of key accountabilities that are typically allocated, but are not limited to, the role:

• Develop, implement and continuously review processes and procedures to support effective internal communication.
• Work with senior management to deliver an organisation-wide internal communications plan that delivers key messages at key stages, to support the HSA’s Strategy Statement, Programmes of Work, Executive Team priorities, organisational culture, and public sector governance and accountability requirements.
• Based on agreed priorities, translate organisational strategy, regulatory priorities and operational initiatives into clear, accessible and staff-relevant messaging.
• Ensure internal communications reinforce the HSA’s vision and values.
• Ensure strong coordination between the internal communications role, senior management and operational divisions.
• Oversee and continuously improve the HSA’s internal communications channels, including:
• Staff intranet (eXchange)
• Webinars
• Leadership updates and internal meetings
• Internal publications and digital content
• Ensure all content is clear, consistent, accessible and aligned with HSA brand and accessibility requirements.
• Provide guidance and support to managers across the organisation in planning and delivering effective internal communications.
• Build strong working relationships across divisions to ensure coordinated and aligned messaging.
• Lead internal communications for key organisational initiatives, including:
• Culture and engagement programmes
• HR and wellbeing initiatives (in partnership with HR)
• Organisational change and transformation programmes
• Support as required the delivery of internal campaigns that drive awareness, engagement and behavioural change.
• Monitor and evaluate the effectiveness of internal communications using feedback and performance data, where available.
• Provide insights and recommendations to improve communication effectiveness and staff engagement.
• Identify and implement new tools, platforms, and approaches to enhance internal communications effectiveness.
• Promote best practice in internal communications across the organisation through guidance, templates, and training.
• Support internal communications during incidents or critical events to ensure staff are informed in a timely and accurate manner.
• Ensure alignment between internal and external messaging during high-profile or sensitive issues.

What you'll need (essential)

• A Level 7 qualification (or higher) in a relevant discipline
• At least three years' experience in an internal communications role
• A track record of working with senior managers to deliver successful internal comms outcomes
• Excellent writing and editing skills, with the ability to make complex information clear and engaging
• Experience using internal comms channels and tools such as intranet, email, webinars, staff events or digital content platforms

It would be great if you also have (desirable)

• Experience supporting culture, engagement or organisational change
• Experience in a public sector, regulatory or complex stakeholder environment
• Knowledge of accessibility, plain English and inclusive communication principles

What's on offer

• Permanent public service role (subject to a nine-month probation)
• Salary scale of €60,029 – €76,546, with long service increments available
• 29 days' annual leave, rising to 30 after five years
• Blended working and a range of work-life balance options
• Cycle to Work and Tax Saver schemes
• Staff wellbeing programme, including an Employee Assistance Programme and health screening
• Ongoing learning and development, including a Refund of Fees Scheme for further education

Please note: the starting salary is at the minimum point of the scale and isn't negotiable. Different pay and conditions may apply to serving civil or public servants.