Internal Account Executive

NPP GROUP LTD | Specialists in Flexible Packaging; Dublin; Hybrid; EUR 34,000 - 48,000; Full time

Job summary

NPP GROUP LTD is seeking an internal Account Executive to join our busy commercial unit in Ireland. You will provide support to our customers and sales team, ensuring smooth operations in a fast-paced environment.

This role requires strong administrative skills, excellent attention to detail, and a proactive approach. You will handle order processing, customer records, sales reports, and cross-functional collaboration while contributing to customer satisfaction.

Qualifications

• Proven experience in an administrative role, ideally within a sales environment.
• Highly organised with the ability to multitask effectively across a variety of duties.
• Excellent attention to detail and a proactive approach to problem-solving.
• A strong team player with excellent written and verbal communication skills.
• Motivated to learn and grow with a diverse range of products and services.
• Ability to work collaboratively and contribute positively to a team environment.
• Proficient in Microsoft systems, particularly Excel.

Responsibilities

• Provide administrative support to the sales team, ensuring efficient processing of orders and customer enquiries.
• Maintain and update customer records in our database.
• Assist in the generation of sales reports for the field sales team.
• Communicate effectively with customers to address their needs and inquiries.
• Collaborate with team members across all departments to streamline processes and enhance customer satisfaction.
• Manage scheduling and project coordination for the sales team.
• Assist in identifying opportunities for upselling and cross-selling NPP products and services.
• General administration and answering incoming calls to the sales department as needed.

Skills

Admin support

Order processing

Customer data

Sales reporting

Communication

Teamwork

Scheduling

Upselling

General admin

Excel

Tools

Excel

Job description

NPP is seeking an internal Account Executive to join our dynamic team.

As a member of our busy commercial unit, you will provide support to our customers and sales team, ensuring smooth operations in a fast-paced environment. This role demands strong administrative skills and a keen eye for detail, making you an integral part of our organisational success.

At NPP, we pride ourselves on fostering a collaborative culture that values each team member’s contributions and encourages professional growth whilst valuing diversity. Applications from candidates with excellent customer services skills are welcome from all backgrounds.

Skills / Attributes

• Provide administrative support to the sales team, ensuring efficient processing of orders and customer enquiries.
• Maintain and update customer records in our database.
• Assist in the generation of sales reports for the field sales team.
• Communicate effectively with customers to address their needs and inquiries.
• Collaborate with team members across all departments to streamline processes and enhance customer satisfaction.
• Manage scheduling and project coordination for the sales team.
• Assist in identifying opportunities for upselling and cross-selling NPP products and services.
• General administration and answering incoming calls to the sales department as needed.

• Proven experience in an administrative role, ideally within a sales environment.
• Highly organised with the ability to multitask effectively across a variety of duties.
• Excellent attention to detail and a proactive approach to problem-solving.
• A strong team player with excellent written and verbal communication skills.
• Motivated to learn and grow with a diverse range of products and services.
• Ability to work collaboratively and contribute positively to a team environment.
• Proficient in Microsoft systems, particularly Excel.

NPP
Unit 2 Vantage Business
Park, Coldwinters,
Dublin 11,
D11 WP2P, Ireland

Active Packaging
Unit A3,
Omagh Business Complex
Gortrush Industrial Estate
Great Northern Road
Omagh, Co. Tyrone
BT78 5LU
United Kingdom