Insurance Renewal Specialist: Back Book Growth

Radius; Ireland; À distance; EUR 33 000 - 35 000; Plein temps

Résumé du poste

Radius is seeking an Insurance Specialist for the Back Book (Renewals) to service existing commercial clients. You will act as their broker, review the market fairly, and tailor cover to client needs, taking ownership for 12 months of insurance relationships.

You will spend most of your time on calls and emails to retain, upsell, and adjust policies, arrange third-party finance where needed, and support the wider commercial team in achieving KPIs.

Qualifications

• Holds the APA or CIP qualification.
• Educated to degree level with a minimum 2:2 (Lower Second Class Honours).
• Can explain how they would review the market to recommend cover that fits a client’s needs.
• Can calm an unhappy client and agree a way to resolve the issue.
• Can manage their own workload and ask for support when needed.
• Keeps accurate records and completes administration on time.
• Has retained or renewed commercial insurance policies.
• Has sold additional insurance products to existing clients.

Responsabilités

• Broking: Act as a broker on behalf of Keystone clients, basing every recommendation on a fair review of the available market.
• Retention and growth: Retain existing policies and upsell or cross-sell additional products.
• Account management: Handle mid-term adjustments, client administration, third-party finance arrangements and incoming and outgoing post.
• Targets: Work towards the targets and KPIs agreed with management.
• Customer service: De-escalate complaints and customer issues and build long-term client relationships.
• Insurer relationships: Work with colleagues and insurers to build long-term relationships.
• Problem solving: Address problems you identify and put corrective measures in place.
• Professional development: Complete the continuous professional development required by regulation and legislation.

Connaissances

APA/CIP

Degree 2:2

Market review

Client handling

Workload management

Record-keeping

Policy renewals

Cross-selling

Formation

Bachelor's degree or higher

Description du poste

Radius is seeking an Insurance Specialist for the Back Book (Renewals) to service existing commercial clients. You will act as their broker, review the market fairly, and tailor cover to client needs, taking ownership for 12 months of insurance relationships.

You will spend most of your time on calls and emails to retain, upsell, and adjust policies, arrange third-party finance where needed, and support the wider commercial team in achieving KPIs.