Insurance Advisor: Growth & Retention Specialist

FBD Insurance (Mullingar); Mullingar; On-site; EUR 28,000 - 36,000; Full time

Job summary

FBD Insurance Mullingar is seeking an Insurance Advisor to deliver excellent customer service that drives increased sales and retention. You will work with a Team Leader and Support Manager to achieve targets and maintain high service standards.

Responsibilities include processing policy amendments, handling calls efficiently, and expanding knowledge of Personal Lines and Commercial product ranges. A Leaving Certificate or equivalent is required alongside relevant qualifications.

Qualifications

• Leaving Certificate or equivalent or higher required.
• Previous sales or customer service experience preferred.
• Proactive, energetic approach and strong communication skills.

Responsibilities

• Provide high-quality service to existing and new customers to support retention and growth.
• Achieve agreed targets for new business and retention with selling and retention skills.
• Process policy amendments efficiently while meeting customer expectations.
• Identify cross-selling opportunities and referrals across channels.

Skills

Customer focus

Excellent communication

Sales experience

Proactive attitude

MS Office proficiency

Education

Leaving Certificate or equivalent

Third level qualification

Tools

MS Word

MS Excel

MS PowerPoint

Job description

FBD Insurance Mullingar is seeking an Insurance Advisor to deliver excellent customer service that drives increased sales and retention. You will work with a Team Leader and Support Manager to achieve targets and maintain high service standards.

Responsibilities include processing policy amendments, handling calls efficiently, and expanding knowledge of Personal Lines and Commercial product ranges. A Leaving Certificate or equivalent is required alongside relevant qualifications.