Insurance Account Coordinator – Renewals & Client Care

Arachas Corporate Brokers Ltd; Tipperary; On-site; EUR 26,000 - 32,000; Full time

Job summary

Arachas Corporate Brokers Ltd is seeking an Account Administrator to support the Personal Lines team from our Tipperary office. This full-time role concentrates on renewing client policies, handling mid-term adjustments, and delivering excellent customer service while building strong client relationships.

Ideal candidates will work well in a team, communicate clearly, and manage deadlines with accuracy. Prior customer service experience is preferable and a positive, adaptable attitude is

Qualifications

• Ability to work effectively in a team environment.
• Excellent verbal and written communication skills.
• Positive, proactive attitude with adaptability to change.
• Strong attention to detail and accuracy.
• Ability to manage deadlines and prioritise workload.
• Capacity to prioritise workloads and respond to unforeseen events.
• Good personal organisation and structured time/resource management.
• Previous customer service experience is preferable.

Responsibilities

• Support the Personal Lines team to achieve income and sales targets by managing renewal lists and mid-term adjustments.
• Provide support to clients and handle renewals paperwork within required timelines.
• Build relationships with existing and potential customers and deliver excellent customer service.
• Deliver agreed customer service standards in all dealings with customers and colleagues.
• Meet compliance and regulatory requirements and administer accounts per policies and procedures.

Skills

Team environment

Strong communication skills

Positive can-do attitude

Attention to detail

Deadline management

Prioritise workload

Time management

Job description

Arachas Corporate Brokers Ltd is seeking an Account Administrator to support the Personal Lines team from our Tipperary office. This full-time role concentrates on renewing client policies, handling mid-term adjustments, and delivering excellent customer service while building strong client relationships.

Ideal candidates will work well in a team, communicate clearly, and manage deadlines with accuracy. Prior customer service experience is preferable and a positive, adaptable attitude is