Insurance Accounts & Renewals Coordinator

Ardonagh Europe; Tipperary; In loco; EUR 32.000 - 44.000; Tempo pieno

Descrizione del lavoro

Arachas, Ireland’s leading nationwide insurance broker, is seeking an Account Administrator to support the Personal Lines team, generate income, and build relationships with existing and potential customers from our Tipperary office.

Based in our Tipp office on a full-time basis, you will handle renewals, ensure processes are followed, manage premium collections, and maintain high standards of customer service and compliance.

Competenze

• Ability to work in a team environment.
• Strong communication skills.
• Positive, can-do attitude with the ability to adapt to and embrace change.
• Attention to detail.
• Ability to manage deadlines & prioritise workload.
• Prioritise workloads and adapt to unforeseen events.
• Good personal organisation and a structured approach to time and resource management.
• Previous customer service experience is preferable.

Mansioni

• Provide support to the Personal Lines team and clients.
• Manage renewals paperwork within required timelines.
• Ensure agreed processes are followed in all matters.
• Manage aged debt and premium collection.
• Comply with all management audit requirements.
• Handle inbound & outbound calls.
• Deliver the agreed standards of customer service in all dealings with customers.
• Take personal responsibility for accuracy and quality in work.
• Build good working relationships and collaborate with the team.

Conoscenze

Teamwork

Communication

Attention to detail

Time management

Adaptability

Organisational skills

Customer focus

Descrizione del lavoro

Arachas, Ireland’s leading nationwide insurance broker, is seeking an Account Administrator to support the Personal Lines team, generate income, and build relationships with existing and potential customers from our Tipperary office.

Based in our Tipp office on a full-time basis, you will handle renewals, ensure processes are followed, manage premium collections, and maintain high standards of customer service and compliance.