Institutional Client Services Manager | Flexible Options

Amundi Ireland Limited; Dublin; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

Amundi Ireland Limited is seeking an experienced Institutional Client Services professional to service institutional clients across Ireland, UK, the Nordics and the Netherlands. You will act as the liaison between Sales, clients and internal support teams throughout the client life cycle.

Key responsibilities include coordinating take-on, onboarding, processing client requests, delivering timely reports, and driving process improvements within the Client Services team to ensure high standards of

Qualifications

• Experience servicing institutional clients within asset management.
• Experience in onboarding mandates and client life cycle processes.
• Strong communication, both verbal and written, with internal and external stakeholders.
• Excellent organisational skills to manage multiple priorities and deadlines.
• High attention to accuracy and detail in all client servicing activities.
• Ability to build and maintain relationships across teams to support clients.

Responsabilités

• Lead coordination of institutional client take-on and onboarding activities.
• Respond to client requests and track resolutions, including Claims.
• Liaise with Sales to gather KYC documents and process in KYC system.
• Ensure timely client reports are produced and delivered as scheduled.
• Communicate large inflows/outflows to relevant departments.
• Oversee invoicing processes and fee statements to clients.
• Participate in weekly updates to keep stakeholders informed.
• Identify improvements to processes within the Client Services team.

Connaissances

Client service experience

Onboarding experience

Communication skills

Organisational skills

Attention to detail

Team collaboration

Description du poste

Amundi Ireland Limited is seeking an experienced Institutional Client Services professional to service institutional clients across Ireland, UK, the Nordics and the Netherlands. You will act as the liaison between Sales, clients and internal support teams throughout the client life cycle.

Key responsibilities include coordinating take-on, onboarding, processing client requests, delivering timely reports, and driving process improvements within the Client Services team to ensure high standards of