Installation Technician

Circet; Galway; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance

Employee Assistance Programme

Career development opportunities

Job summary

Circet Ireland & UK is hiring for Installation Technicians to deliver full fibre broadband installation and repair services in Galway. You will work 40 hours per week, Mon to Fri, with rotating Saturdays, and receive full training.

Responsibilities include planning daily work, outdoor installations, and ensuring safety and customer satisfaction. A telecoms background is preferred, but training is provided.

Qualifications

• Full Clean Driving Licence (Manual).
• Authorisation/Permit to work in Ireland.
• Ability to excel in a very physically demanding role with regular pole/ladder climbing, manual handling, and exposure to weather conditions.
• Telecoms background preferred, but Circet will train candidates with the right attitude and transferable skills.
• Good understanding of Health & Safety in engineering.

Responsibilities

• Organise daily and weekly work schedules to ensure timely installations and repairs.
• Work outdoors in a physically demanding role to complete multiple installations per day.
• Maintain high standards of customer service in interactions with residents, clients, and third parties.
• Perform full broadband installations, including surveying, testing and troubleshooting.
• Conduct site inspections to assess feasibility and safety, and provide risk assessments.

Job description

We Are Hiring!

Circet Ireland and UK are currently hiring for Installations Technicians in Galway. As an Installation Technician, you will deliver cutting edge full fibre broadband installation and repair services, prioritising a seamless customer experience and ensuring Circet’s industry-leading standards of health & safety are upheld. Installation Technicians work 40 hours per week Monday to Friday, including rotating Saturdays.

Full training will be provided.

Responsibilities of an Installation Technician:

• Organise your daily and weekly work schedule to ensure timely and efficient installations and repairs, aligning with client expectations and business goals.
• Work outdoors in a very physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
• Maintain high standards of customer service by ensuring all interactions with residents, clients, and third‑party stakeholders are professional and solution focused.
• Expertly perform full broadband installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
• Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
• Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
• Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
• Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
• Perform other tasks as assigned by management, demonstrating flexibility to adapt to changing business needs.

Requirements:

• Full Clean Driving License (Manual).
• Authorisation/Permit to work in Ireland.
• Ability to excel in a very physically demanding role that requires regular pole/ladder climbing, working underground and manual handling of heavy weight in potentially adverse weather conditions.
• Strong customer-facing skills and ability to interpret customer requirements regardless of their technical knowledge.
• A telecoms background is preferred, but we will train technicians who are brand new to the industry with the right attitude, personality and transferrable skillset.
• Good base understanding of the importance of Health & Safety in engineering.
• Comfort and ability to work at heights.

Why work in Circet?

• Be part of a company that encourages involvement, diversity and inclusion.
• Be part of a company that nurtures excellence and develops leaders.
• Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme.
• Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility.
• You will get a competitive salary and a benefits package which includes 25 days annual leave per annum, life assurance, access to Employee Assistance Programmes and access to career developmental opportunities

Circet IRE & UK is an inclusive organisation and welcomes all applications. Our mission is to create a workforce that consists of individuals with talent, skills and potential across all areas of our business. We celebrate diversity and we are committed to creating an inclusive environment for all employees.