Inside Sales Team Lead

Hanley Energy; Leinster; On-site; EUR 60,000 - 90,000; Full time

Job summary

Hanley Energy in Stamullen, Ireland, is seeking an experienced Inside Sales, Team Lead to guide a sales team in delivering timely quotations, orders and client queries. You will shape scalable processes and coordinate with Sales, Project Management, Finance and Procurement to support growth and customer satisfaction.

The ideal candidate combines strong leadership with superb organisational skills, and the ability to coach a high-performing team toward meeting ambitious sales targets.

Qualifications

• Experience leading an Inside Sales team.
• Strong communication and presentation skills.
• Hands-on with SAP, Salesforce and Smartsheet.

Responsibilities

• Create an inspiring team environment with open communication.
• Monitor team performance and report on metrics.
• Identify training needs and provide coaching.
• Balance workload and prioritise to meet timelines.
• Act as point of contact for clients as needed.
• Oversee or prepare project quotations for Inside Sales.
• Document inquiries and maintain the sales pipeline.
• Share insights with Head of Inside & Technical Sales.
• Develop weekly and monthly sales reports.
• Stay up to date with new products and features.
• Undertake additional duties as requested by the Manager.

Skills

Inside Sales

Team Leadership

Communication

Organizational skills

Tools

SAP

Salesforce

Smartsheet

MS Office

Job description

Reports to: Global Head of Technical and Inside Sales

Location: Hanley Energy HQ, Stamullen

Company Profile

Hanley Energy is an internationally acclaimed innovator in the fields of energy management, critical power, and data centre control solutions, serving various business sectors worldwide. With our headquarters based in Ireland and offices situated in the US, Sweden, Australia, and Germany, we possess an abundance of experience and proficiency in delivering, designing, setting up, and maintaining energy management and monitoring systems, data centre control solutions, and critical power to an array of clients in Ireland and globally, across various business sectors.

Position Description

We are looking for a qualified Inside Sales, Team Lead to join our sales team and help us achieve our goals.

As Inside Sales, Team Lead you will ensure quotations, orders, and queries are progressed in a timely manner by the team. You will review and shape processes to ensure scalability and efficiency. You will be a key liaison with multiple departments such as Sales, Project Management, Finance and Procurement.

Our ideal candidate is goal and service-oriented, collaborates and inspires the team. If you have exceptional organizational skills and draw energy from leading a team, we would like to meet you.

Ultimately, you should be able to contribute to high-quality customer service and achieve sales targets.

Position Responsibilities:

• Create an inspiring team environment with an open communication culture.
• Monitor team performance and report on metrics.
• Discover training needs and provide coaching.
• Ensuring team balance in workload and prioritising to meet timelines.
• Assist or directly act as a point of contact for clients.
• Oversee or directly prepare project quotations assigned to Inside Sales.
• Documenting and recording all inquiries by the team, ensuring the sales pipeline is maintained and up to date.
• Aligning with a high-performance culture, which requires personal accountability and commitment to results.
• Collect and analyse client feedback to identify areas for process improvement and enhancements.
• Share insights and recommendations with Head of Inside & Technical Sales
• Ensure sales and customer records are maintained and updated.
• Develop weekly & monthly sales reports.
• Communicate important feedback from customers internally.
• Stay up to date with new products and features.
• Flexibility and ability to undertake additional duties as requested by the Manager.

Position Requirement:

• Relevant work experience as an Inside Sales Manager or Team Lead.
• Exceptional written and verbal communication skills and presentation skills.
• Hands‑on experience with software such as SAP, Salesforce, Smartsheet, and MS Office (MS Excel essential).
• Excellent organisational and multitasking skills.
• Strong player/coach.
• Ability to work under strict deadlines and prioritise workload.
• Highly motivated and intuitive individual who demonstrates initiative.

Hanley Energy is committed to equal‑opportunity employment and encourages applications from all qualified individuals.