Infrastructure Engineer

Teleflex; Leinster; On-site; EUR 65,000 - 90,000; Full time

Job summary

Teleflex is seeking an Infrastructure Engineer to deliver IT solutions for our data center and branch offices. You will troubleshoot infrastructure issues and ensure customer satisfaction while collaborating with IT teams and vendors.

The role requires a minimum of five years in IT, a Bachelor’s degree, and certifications in Microsoft Server, Red Hat, or VMware. Knowledge of SOX and FDA 21 CFR Part 820 and ITIL is preferred.

Qualifications

• Bachelor's degree or equivalent in IT.
• Minimum of 5 years in Information Technology.
• Certification in Microsoft Server, Red Hat, or VMware.
• Knowledge of SOX and FDA 21 CFR Part 820 requirements.
• Familiarity with ITIL best practices.
• Experience using change management tools.
• Ability to document functional requirements, design specs and installation qualifications.
• Proficient with Microsoft Office applications.

Responsibilities

• Perform server provisioning, upgrades, patching, changes and testing.
• Participate in IT system implementations from requirements gathering to support transition.
• Document systems and processes per quality, compliance and regulatory requirements.
• Identify and address risks and inefficiencies in IT systems.
• Develop and maintain documentation for best practices and maintenance.
• Collaborate with project managers on detailed project plans.
• Develop and execute support transition plans for system implementations.
• Provide assistance for issues escalated from downstream support teams.

Skills

Complex problem solving

Communication skills

Resource coordination

Learning new technologies

Education

Bachelor's degree in IT

Tools

Microsoft Server

Red Hat

VMware

Job description

Expected Travel: Up to 10%

Requisition ID: 14070

About Teleflex

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.

Teleflex is the home of Arrow, Barrigel, Deknatel, LMA, Pilling, QuikClot, Rüsch, UroLift and Weck – trusted brands united by a common sense of purpose.

For more information, please visit teleflex.com.

Position Summary

The Infrastructure Engineer role is responsible for the delivery of IT solutions supporting the company data center and branch office facilities. Responsibilities include delivering stable IT solutions, troubleshooting infrastructure issues, and ensuring customer satisfaction. The Infrastructure Engineer will work closely with the Teleflex IT professionals in the applications and infrastructure teams, company decision makers, and vendors to provide information technology solutions that benefit the business and ensure customer satisfaction.

Principal Responsibilities

• Perform operational tasks such as server provisioning, upgrades, patching, changes and testing.
• Participate in information technology system implementations from system requirements gathering through implementation and system support transition.
• Document newly implemented or existing systems and processes according to quality, compliance, and regulatory requirements.
• Identify and address technical or operational risks and inefficiencies with IT systems.
• Develop and maintain documentation for operational best practices and systems maintenance.
• Collaborate with project managers in development of detailed project plans.
• Develop and execute support transition plan for system implementations.
• Provide assistance for issues escalated from downstream support teams.

Education / Experience Requirements

• Bachelor’s Degree (B.A.) from four-year college or university; or equivalent combination of education and experience.
• Minimum of 5 years in Information Technology.
• Certification with a major technology platform such as Microsoft Server, Red Hat, or VMware.
• Maintains working understanding of technology across many disciplines.
• Working knowledge of SOX and FDA 21 CFR Part 820 requirements.
• Firm understanding of IT best practices and frameworks such as ITIL.
• Experience using tools for change management.
• Experience producing technical documentation including functional requirements, design specifications, work instructions, and installation qualifications.
• Proficient with Microsoft Office including Excel, PowerPoint, Word, and Visio.

Specialized Skills / Other Requirements

• Ability to solve complex problems with limited supervision.
• Ability to effectively communicate with employees and vendors at all levels of the business.
• Ability to coordinate technical resources across multiple locations to accomplish goals.
• Ability to learn new technologies and existing legacy infrastructure.

Travel Required

10%

Working Environment

Office/Professional

Equal Opportunity Employer

Teleflex is an equal opportunity employer. Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community. If you require accommodation and support to apply for a position, please contact us at [e-mail].