Infrastructure & Cloud Operations Engineer (Daily Rate Contractor)
Arthur Cox LLP
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Job summary
Arthur Cox LLP is seeking an IT Infrastructure Engineer to support, maintain, and enhance the firm’s technology infrastructure across on-premises and cloud environments. You will work with Azure, M365, networking, and security to deliver stable, secure services.
The role requires collaboration across IT teams, with a focus on proactive problem solving, incident response, and automation. Hybrid Dublin-based contract (circa 6 months) with a competitive daily rate.
Qualifications
- Bachelor’s degree in Computer Science or IT and 5+ years in IT infrastructure/technical operations.
- Desirable certifications: M365 Administrator Expert, Azure AZ-104/AZ-800, CISSP, ITIL Foundation.
Responsibilities
- Maintain, configure, and support on-prem and cloud infrastructure including servers, storage, virtualization, and core network.
- Monitor system performance, capacity and availability; implement reliability improvements.
- Perform patching and configuration changes per change management.
- Troubleshoot complex issues and escalate to Tier 2 teams.
- Coordinate hardware repairs or replacements as needed.
- Administer and optimise Microsoft Azure infrastructure and services.
Skills
Education
Tools
Job description
Location: 10 Earlsfort Terrace, Dublin 2, D02 T380
Application Deadline: 25 November 2026
Department: Information Technology
Location: 10 Earlsfort Terrace, Dublin 2, D02 T380
Arthur Cox LLP is one of Ireland’s leading law firms. We are an “all-island” firm with offices in Dublin and Belfast. We also have offices in London, New York, and San Francisco. Our practice encompasses all aspects of corporate and business law.
With 600 legal staff and a total headcount of nearly 900, we provide a comprehensive service to an international client base ranging from multinational organisations, banks, and financial institutions and established global leaders to government agencies and new players in emerging industry sectors.
Our story has been defined by our progressive outlook. For over 100 years, we have led the way in the legal field in Ireland. For our clients, we work to deliver the best service and support. With an independent, entrepreneurial spirit of innovation leading the way.
Department: IT
Location: Dublin (hybrid)
Reports to: Infrastructure & Cloud Operations Manager
Contract Type: Daily Rate Contractor (circa 6 month)
Arthur Cox is at the forefront of technology adoption that drive value within the firm, its client’s business, and the wider legal industry. IT operations play a central role, connecting digital capabilities to the firm’s objectives and creating a solid foundation for continued success.
The successful candidate will play a key role in supporting, maintaining and enhancing the firm’s technology infrastructure. This includes on-premises infrastructure, Microsoft 365 services, cloud platforms, networking, storage, virtualization and core compute environments. You will work collaboratively across multidisciplinary IT teams including cloud, security, service desk, and applications to deliver stable, secure, and scalable infrastructure services while supporting ongoing transformation and modernization initiatives. The role also requires effective collaboration with third‑party service providers and technology partners to ensure the smooth operation of business‑critical systems and services.
- Maintain, configure, and support on‑prem and cloud‑based infrastructure including Cloud, servers, storage, virtualization platforms, and core network.
- Monitor system performance, capacity, and availability; implement improvements to ensure reliability and resilience.
- Perform regular patching, updates, and configuration changes in line with change management processes.
- Troubleshoot complex technical issues and serve as an escalation for Tier 1 and 2 teams.
- Troubleshoot hardware issues and coordinate repairs or replacements where required.
- Support, administer and optimise Microsoft Azure infrastructure and platform services.
- Manage Azure resources including virtual machines, storage accounts, networking, security controls and identity services.
- Support cloud security initiatives using Microsoft Defender, Azure Security Center, Conditional Access, and Zero Trust principles.
- Assist with cloud migration, infrastructure modernisation and Azure adoption initiatives.
- Support Azure Landing Zone standards, subscriptions, and RBAC
- Administer, Support and optimise M365 services including Teams, SharePoint, Exchange Online and OneDrive and other related cloud services.
- Administer Entra ID, Conditional Access policies, MFA, and device compliance.
- Monitor M365 service health and resolve issues (Tier 2 support).
- Support endpoint management and modern workplace initiatives through Microsoft Intune.
- Manage and resolve incidents within defined SLAs, ensuring high-quality updates and communication.
- Follow ITIL-driven processes for change, problem, and service performance management.
- Participate in root‑cause analysis and continuous improvement activities.
- Implement and maintain security controls across infrastructure components in partnership with the security operations team.
- Remediate vulnerabilities, apply patches, and support Zero Trust principles where applicable.
- Ensure compliance with organisational, regulatory, and security standards
- Support the delivery of infrastructure projects, upgrades, and migrations.
- Contribute to infrastructure modernisation initiatives, including cloud adoption/migration
- Identify opportunities for automation, optimisation, and simplification.
- Develop and maintain technical documentation, support guidelines, and runbooks.
- Bachelor’s degree in computer science, Information Technology or related field AND 5 years’ experience in IT infrastructure engineering or a related technical operations role.
- Certifications (Highly desirable):
- Microsoft 365 Certified: Administrator Expert.
- Microsoft Azure Certified: AZ-104 or AZ-800.
- Relevant industry certification i.e. Cisco (CCNA/CCDA or higher), CompTIA +, etc.
- ITIL Foundation or similar service management awareness.
- CISSP or similar security certification a plus.
- Experience with device analytics or monitoring tools.
- Expertise in Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP and troubleshooting methodologies.
- Strong experience with Microsoft 365: Teams, OneDrive, Exchange Online, Intune and Entra ID.
- Strong knowledge of virtualization (VMware), storage systems, and backup technologies.
- Strong understanding of networking fundamentals —LAN/WAN, firewalls, routing, switching.
- Knowledge of ITIL processes (Incident, Problem, Change Management).
- PowerShell or other scripting language proficiency for automation tasks a plus.
- Knowledge of Azure Kubernetes Service (AKS) is a plus.
- Knowledge of CI/CD, GitHub Enterprise (GHE), and Infrastructure as Code (IaC) is a plus
- Demonstrated critical thinking, troubleshooting and problem-solving skills to complex technical problems.
- Excellent interpersonal, written, and verbal communication skills in English to both technical and business audiences (individual or group).
- Strong customer service mindset.
- High-quality documentation skills and process‑oriented approach.
- Ability to complete assignments with minimal direction.
- Ability to work independently and as part of a team.
- Strong attention to detail and a methodical approach.
- Collaborative mindset and who can work independently or more often as part of a diverse team and group of internal and external stakeholders.
- Exceptional aptitude for dealing with ambiguity, unexpected emergencies, frequent interruptions, and competing deadlines (must be able to work overtime and weekends when necessary).
- Proactive, flexible and adaptable disposition with a willingness to work hands‑on, demonstrating attention to detail and the ability to take ownership of individual and team’s work.
- Innate curiosity and willingness to learn and evolving technology environment on an ongoing basis: develops knowledge base and skill set beyond that called for by immediate tasks and continually push the ‘knowledge envelope’.
- A continuous improvement mindset, continually critically evaluating results to drive improvements of processes and / or methods and/or underlying technology direction.
We reward, encourage and support our talented people to reach their full potential offering excellent progression opportunities along with a market leading remuneration package and benefits including:
- Competitive Daily Rate Structure
- Full gym and wellness programme
- Onsite canteen and coffee docks
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