Industrial Engineer – Data & Workforce Solutions Engineer (Global Trade Services)

FedEx; Dublin; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid working arrangements

Tuition Assistance Program

Employee Assistance Program

Job summary

FedEx is seeking an Industrial Engineer for Data & Workforce Solutions in Europe. You will design data-driven reporting, support enterprise data ingestion, and drive AI governance across Operations, Technology, Data & AI, and Compliance teams.

You will develop scalable reporting, improve data quality, and deliver insights through Power BI. This role focuses on workforce management, forecasting, scheduling, and analytics to enable intelligent decision-making and sustainable growth.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, Data Analytics, Mathematics, or a related field.
• Experience in data engineering, analytics engineering, process engineering, or business intelligence development.
• Strong analytical and problem-solving skills.
• Experience working with SQL and relational databases.
• Experience developing reporting and analytics solutions.
• Ability to work effectively across technical and business teams.
• Strong communication and stakeholder engagement skills.
• Fluency in English, both written and verbal.

Responsibilities

• Design and maintain data solutions that support operational reporting and workforce management.
• Develop and enhance Power BI dashboards, data models, and analytics solutions.
• Support data ingestion, integration, and data quality initiatives across multiple systems.
• Partner with Operations and business stakeholders to translate requirements into scalable technical solutions.
• Contribute to AI governance, data governance, and compliance initiatives.
• Create operational performance metrics supporting productivity, service, compliance, workforce management, and customer experience.
• Design and support data solutions that enable key Workforce Management capabilities including Forecasting & Scheduling, Time & Attendance Tracking, Performance Management & Analytics, Compliance Monitoring, and Employee Self-Service reporting.
• Identify opportunities for automation and process improvement.
• Support testing, implementation, and continuous improvement activities.
• Collaborate closely with customs experts, operations teams, product owners, and technology partners to understand business problems and translate them into analytical solutions.
• Present technical recommendations and analytical findings to business stakeholders.

Skills

Data analytics

SQL

Power BI

Stakeholder communication

Data governance

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in Engineering or related field

Tools

Azure Data Services

Microsoft Power Platform

Job description

Do you enjoy designing data-driven solutions that improve operational performance at scale? Join FedEx Global Trade Services (GTS) as an Industrial Engineer and help build the data, reporting, workforce management, and governance capabilities that will support the future of Clearance operations across Europe.

In this role, you will work across Operations, Technology, Data & AI, and Compliance teams to develop scalable reporting solutions, support enterprise data ingestion processes, improve data quality, enable AI governance frameworks, and deliver operational insights through Power BI and related technologies.

You will play a key role in building the foundations that enable intelligent decision-making, workforce management, regulatory compliance, and sustainable operational growth.

Industrial Engineer – Data & Workforce Solutions Engineer (Global Trade Services)

Position Summary

Do you enjoy designing data-driven solutions that improve operational performance at scale? Join FedEx Global Trade Services (GTS) as an Industrial Engineer and help build the data, reporting, workforce management, and governance capabilities that will support the future of Clearance operations across Europe.

In this role, you will work across Operations, Technology, Data & AI, and Compliance teams to develop scalable reporting solutions, support enterprise data ingestion processes, improve data quality, enable AI governance frameworks, and deliver operational insights through Power BI and related technologies.

You will play a key role in building the foundations that enable intelligent decision-making, workforce management, regulatory compliance, and sustainable operational growth.

Who We Are

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What You Will Be Doing

• Design and maintain data solutions that support operational reporting and workforce management.
• Develop and enhance Power BI dashboards, data models, and analytics solutions.
• Support data ingestion, integration, and data quality initiatives across multiple systems.
• Partner with Operations and business stakeholders to translate requirements into scalable technical solutions.
• Contribute to AI governance, data governance, and compliance initiatives.
• Create operational performance metrics supporting productivity, service, compliance, workforce management, and customer experience.
• Design and support data solutions that enable key Workforce Management capabilities including Forecasting & Scheduling, Time & Attendance Tracking, Performance Management & Analytics, Compliance Monitoring, and Employee Self-Service reporting.
• Identify opportunities for automation and process improvement.
• Support testing, implementation, and continuous improvement activities.
• Collaborate closely with customs experts, operations teams, product owners, and technology partners to understand business problems and translate them into analytical solutions.
• Present technical recommendations and analytical findings to business stakeholders.

Required Qualifications

• Bachelor's degree in Engineering, Computer Science, Information Systems, Data Analytics, Mathematics, or a related field.
• Experience in data engineering, analytics engineering, process engineering, or business intelligence development.
• Strong analytical and problem-solving skills.
• Experience working with SQL and relational databases.
• Experience developing reporting and analytics solutions.
• Ability to work effectively across technical and business teams.
• Strong communication and stakeholder engagement skills.
• Fluency in English, both written and verbal.

Preferred Qualifications

• Experience with Power BI including data modelling, DAX, and dashboard development.
• Experience with data ingestion, ETL/ELT processes, and modern data architectures.
• Understanding of data governance, master data management, and data quality frameworks.
• Exposure to AI, machine learning, Generative AI, or AI governance concepts.
• Experience with Microsoft Power Platform technologies.
• Familiarity with Azure data services or cloud-based analytics environments.
• Experience within logistics, transportation, customs clearance, or international trade is an advantage.
• Lean Six Sigma, Agile, or related certifications are beneficial.

What Do We Offer

• Opportunity to help build the future data and workforce management capabilities of FedEx Global Trade Services.
• Exposure to large-scale European transformation initiatives.
• Hands-on experience with modern analytics, AI governance, and operational intelligence solutions.
• A collaborative, forward-looking, and international working environment.
• Extensive learning and development opportunities focused on data, analytics, AI, and digital transformation.
• Competitive salary and comprehensive benefits package.
• Flexible hybrid working arrangements.
• Tuition Assistance Program.
• Employee Assistance Program for you and your family.

If you are passionate about innovation, technology, and solving complex business challenges, we would love to hear from you.

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx se fundó siguiendo la filosofía de que las personas son lo principal, una actitud que nos tomamos muy en serio. Ofrecemos oportunidades de empleo equitativas y estamos comprometidos con una plantilla inclusiva y diversa con oportunidades de desarrollo para todos.

Nuestra compañía

FedEx es una de las compañías de transporte exprés más grandes del mundo y ha sido elegida sistemáticamente como una de las 10 empresas más admiradas del planeta por la revista Fortune. Cada día FedEx cumple las expectativas de sus clientes con soluciones comerciales y de transporte, y ofrece servicio en más de 220 países y territorios en todo el mundo. Logramos prestar servicio con esta red internacional gracias a los excelentes miembros que componen el equipo de FedEx, encargados de que cada experiencia con FedEx sea excepcional.

Nuestra filosofía

La filosofía Personas-Servicio-Beneficio describe los principios que rigen todas las decisiones, políticas o actividades de FedEx. FedEx se preocupa por las personas que integran su plantilla y ellas, a su vez, ofrecen el impecable servicio exigido por nuestros clientes, que nos proporcionan el beneficio necesario para garantizar nuestro futuro. El elemento esencial que convierte a la filosofía Personas-Servicio-Beneficio en la fuerza positiva que es para la compañía radica allí donde cerramos el círculo y devolvemos dichos beneficios al negocio e invertimos en nuestra gente.

Nuestro éxito en el sector se debe a nuestros trabajadores. Mediante la filosofía Personas-Servicio-Beneficio, nuestro entorno de trabajo anima a que los miembros de los equipos sean innovadores a la hora de ofrecer un servicio de la mayor calidad posible a nuestros clientes. Nos preocupamos por su bienestar y valoramos sus aportaciones a la compañía.

Nuestra cultura

Nuestra cultura es importante por muchas razones y hacemos que cobre vida deliberadamente a través de nuestro comportamiento, nuestras acciones y nuestras actividades en cada rincón del mundo. La cultura y los valores de FedEx llevan siendo la piedra angular de nuestro éxito y expansión desde nuestros comienzos a principios de la década de los 70. A pesar de que otras compañías puedan copiar nuestros sistemas, infraestructura y procesos, nuestra cultura nos hace únicos y es, con frecuencia, un factor diferenciador en nuestra competencia y desarrollo en el mercado internacional actual.

Equidad, oportunidades y diversidad (EO&D)

En FedEx, nuestro mayor activo son las personas. Estamos comprometidos con la creación de una fuerza laboral diversa, equitativa e inclusiva, y ofrecemos igualdad de oportunidades, trato justo y respeto a todas las personas, independientemente de quiénes sean. Le animamos a presentar su candidatura incluso si considera que su experiencia no se ajusta a todos los aspectos descritos en la oferta, ya que podría ser exactamente la persona que necesitamos para este puesto u otra oportunidad.

No toleramos ninguna forma de discriminación ni acoso por motivos de raza, color de piel, origen étnico, nacionalidad, religión, sexo, edad, información genética, ciudadanía, discapacidad, estado civil, embarazo, orientación sexual, identidad de género, expresión de género o cualquier otra característica protegida por las leyes y normativas nacionales e internacionales. Proporcionamos adaptaciones razonables a los miembros de nuestro equipo y a terceros para garantizar la igualdad de acceso, la inclusión y la equidad en todas las características protegidas.