Retail Customer Experience Specialist

Centra; Limerick; Hybrid; EUR 17,000 - 22,000; Full time

Job summary

Centra in Limerick is seeking a customer-focused team member to join our in-store team. You will engage with customers, answer questions, and help ensure a positive shopping experience at every step.

The role emphasises service excellence, accurate product presentation, and alignment with Centra brand-values such as Proud, Energetic, Imaginative and Community-Based. Training will be provided to support fast-paced store operations.

Qualifications

• Experience in customer service is an advantage.

Responsibilities

• Interact with customers to assist with their shopping needs and queries.
• Merchandise shelves and ensure store areas are presented to a high standard.
• Deal with customer queries professionally and in line with store policy.
• Engage with new initiatives and adapt to new ways of working.

Skills

Customer focus

Communication skills

Team player

Attention to detail

Job description

Centra in Limerick is seeking a customer-focused team member to join our in-store team. You will engage with customers, answer questions, and help ensure a positive shopping experience at every step.

The role emphasises service excellence, accurate product presentation, and alignment with Centra brand-values such as Proud, Energetic, Imaginative and Community-Based. Training will be provided to support fast-paced store operations.