Import Logistics Operational Assistant | Dublin 2

STORM RECRUITMENT AND CONSULTANCY; Dublin; Hybrid; EUR 38,000 - 45,000; Full time

Benefits offered by this job

Auto-enrolment pension

Annual bonus

Job summary

Storm Recruitment is recruiting an Import Logistics Operational Assistant for a client in Dublin City Centre. You will join a busy operations team handling Import FCL, LCL and Air Freight end to end, coordinating with Management, Sales and Overseas Agents.

This role requires strong time management, attention to detail and experience with freight forwarding software. Working hours are 9am-5.30pm, with one remote day per week after training; auto-enrolment pension and annual bonus are available.

Qualifications

• Strong time management skills and the ability to work well under pressure.
• A genuine team player with great attention to detail and accuracy.
• Good working knowledge of Microsoft Word and Excel.
• Strong organisational skills, with the ability to keep clients updated across all services.
• Experience with freight forwarding software such as Azyra or CargoWise is preferred.
• Knowledge of shipping accounting systems is a bonus.
• Ideally 2-3 years’ experience in freight forwarding or import operations.

Responsibilities

• Receiving and processing Import shipments in coordination with Management.
• Processing booking confirmations accurately and within company procedures.
• Updating the operational system daily.
• Arranging transport for collections and deliveries, and organising customs clearance through brokers.
• Supporting the Sales team with client requirements.
• Responding promptly and efficiently to all client queries.
• Sending weekly tracker reports and shipment tracking updates to clients.
• Liaising with Sales and Management weekly on client feedback.
• Updating and posting vendor invoices in the accounting system.
• Managing and developing relationships with Overseas Agents and contacts.
• Maintaining close client contact by phone and email, keeping them updated on pending and upcoming loads and sailing requirements.

Skills

Time management

Team player

MS Word/Excel

Organisational skills

Freight forwarding software

Shipping accounting

Import operations

Tools

Azyra

CargoWise

Job description

Import Logistics Operational Assistant | Dublin 2 (BBBH3627) Dublin City Centre, Republic of Ireland

Salary: EUR38000 - EUR45000 per annum

Storm Recruitment is delighted to be recruiting an Import Logistics Operational Assistant on behalf of our client, a well-established freight forwarding and shipping agency based in Dublin City Centre.

This is a great opportunity to join a busy, close-knit operations team handling Import FCL, LCL and Air Freight shipments from end to end. You’ll be working closely with Management, Sales, and Overseas Agents, so this suits someone who thrives in a fast-paced, detail-driven environment and enjoys building strong working relationships.

What you’ll be doing:

• Receiving and processing Import shipments in coordination with Management
• Processing booking confirmations accurately and within company procedures
• Updating the operational system daily
• Arranging transport for collections and deliveries, and organising customs clearance through brokers
• Supporting the Sales team with client requirements
• Responding promptly and efficiently to all client queries
• Sending weekly tracker reports and shipment tracking updates to clients
• Liaising with Sales and Management weekly on client feedback
• Updating and posting vendor invoices in the accounting system
• Managing and developing relationships with Overseas Agents and contacts
• Maintaining close client contact by phone and email, keeping them updated on pending and upcoming loads and sailing requirements

What we’re looking for:

• Strong time management skills and the ability to work well under pressure
• A genuine team player with great attention to detail and accuracy
• Good working knowledge of Microsoft Word and Excel
• Strong organisational skills, with the ability to keep clients updated across all services
• Experience with freight forwarding software such as Azyra or CargoWise is preferred
• Knowledge of shipping accounting systems is a bonus, though not essential
• Ideally 2-3 years’ experience in freight forwarding or import operations

The Details

• Full time, Monday to Friday, 9am - 5.30pm
• Based on site in Dublin City Centre, with one remote day per week after training
• Auto-enrolment pension and annual bonus
• Start date before year end