Hybrid Service & Client Support Specialist

Your Ambition

Blanchardstown

Hybrid

GBP 20,000 - 27,000

Full time

4 days ago
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Benefits offered by this job

25 days annual leave
Bank Holidays
Birthday Day off
2 Volunteer Days
Company Pension Scheme
Health Insurance Allowance
Healthcare Cash Plan
Life assurance
Annual Salary Review
Maternity/Paternity Pay
BenefitHub access
Refer a Friend Scheme

Job summary

Seetec Employment and Skills Ireland is seeking a Service Support Associate to join our team in Blanchardstown. You will provide first-line and ongoing contact with clients and employers to verify employment milestones, liaising with delivery centres to validate job information and produce compliance reports.

You’ll support our clients across the length of their journey, whether in centres or in their new employment.

Qualifications

  • Leaving Certificate minimum as a baseline.
  • 3

Responsibilities

  • Document all call information and complete paperwork.
  • Research and clarify required information.
  • Liaise with our delivery centres to gather information and resolve issues.
  • Identify and escalate priority issues.

Skills

Customer service
Communication
Organisational skills
Team player
Interpersonal skills
Fluent English
Adaptability
Initiative
IT literacy
Phone/e-mail support

Education

Leaving Certificate or equivalent

Tools

Microsoft Office

Job description

Seetec Employment and Skills Ireland is seeking a Service Support Associate to join our team in Blanchardstown. You will provide first-line and ongoing contact with clients and employers to verify employment milestones, liaising with delivery centres to validate job information and produce compliance reports.

You’ll support our clients across the length of their journey, whether in centres or in their new employment.

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