Hybrid Personal Lines Insurance Specialist

Sedgwick; Donegal; Hybrid; EUR 32,000 - 52,000; Part time

Benefits offered by this job

Discounts on insurance products

Flexible work options

Training & development

Job summary

Sedgwick, a leading insurance brokerage based in Donegal Town, invites applications for a Personal Lines Handler. The role focuses on servicing individual clients and delivering tailored insurance solutions in a supportive, customer-centered environment.

This is a hybrid role with two days on-site weekly; part-time applicants will be considered. You will work with Home, Motor and Travel products, use insurance software, and collaborate with underwriters to provide excellent service.

Qualifications

• Experience in personal lines insurance handling, preferably motor.
• APA/CIP or working towards certification.
• Strong knowledge of Home, Motor and Travel insurance products.
• Excellent attention to detail and organisational skills.
• Familiarity with Irish regulatory requirements for personal insurance.
• Proficient IT skills and experience with insurance software.
• Strong communication and customer-focused approach.

Responsibilities

• Manage a portfolio of personal lines clients focusing on retention and satisfaction.
• Process policy renewals, compare quotes, issue policy documents.
• Assist clients with inquiries, mid-term adjustments and claims guidance.
• Gather information for underwriters to place risks.
• Maintain accurate regulatory-compliant records.
• Stay informed on personal insurance products and market trends.
• Collaborate with colleagues to deliver seamless service.

Skills

Insurance experience

Customer service

Organisational skills

Regulatory knowledge

IT skills

Team collaboration

Education

APA/CIP or working towards

Tools

Insurance software

Job description

Sedgwick, a leading insurance brokerage based in Donegal Town, invites applications for a Personal Lines Handler. The role focuses on servicing individual clients and delivering tailored insurance solutions in a supportive, customer-centered environment.

This is a hybrid role with two days on-site weekly; part-time applicants will be considered. You will work with Home, Motor and Travel products, use insurance software, and collaborate with underwriters to provide excellent service.