Hybrid Insurance Transformation Senior Manager

PwC Ireland; Dublin; Hybrid; EUR 80,000 - 120,000; Full time

Job summary

PwC Ireland is seeking a Customer & Business Transformation Senior Manager for its Insurance Consulting team. This senior leadership role involves leading transformation programmes across underwriting, claims, and policy administration in a hybrid work model.

The ideal candidate will have over 8 years of experience in the insurance sector, with strong expertise in delivering large-scale projects and enhancing customer experiences through digital solutions. The role requires excellent communication skills and a proven ability to manage complex stakeholder relationships.

Qualifications

• 8+ years of experience delivering large-scale transformation programmes in the insurance sector.
• Strong understanding of customer journeys and technology solutions.
• Excellent verbal and written communication skills.

Responsibilities

• Lead end-to-end programmes in insurance consulting.
• Develop understanding of insurance operations and leverage knowledge for impactful projects.
• Manage project lifecycle ensuring timely and quality deliverables.

Skills

Large-scale transformation programmes delivery

Client management skills

Digital transformation

Data analytics

Communication skills

Education

8+ years in insurance sector

Tools

Salesforce

Excel

PowerPoint

Job description

PwC Ireland is seeking a Customer & Business Transformation Senior Manager for its Insurance Consulting team. This senior leadership role involves leading transformation programmes across underwriting, claims, and policy administration in a hybrid work model.

The ideal candidate will have over 8 years of experience in the insurance sector, with strong expertise in delivering large-scale projects and enhancing customer experiences through digital solutions. The role requires excellent communication skills and a proven ability to manage complex stakeholder relationships.