Hybrid Digital Designer & Content Ops Specialist

E-Frontiers; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

E-Frontiers in Dublin is seeking a versatile Digital Designer & Content Operations Specialist to support government digital products. You will bridge design, content, and operations to deliver accessible, clear experiences and smooth day-to-day delivery across multiple services.

Collaborating with product, design, and engineering teams, you will translate complex information into user-friendly communications, maintain content libraries, and contribute to design systems and live service readiness.

Qualifications

• Experience with content management systems (CMS).
• Proficiency in Figma and design tooling.
• Excellent plain-English writing and editing.
• Strong understanding of accessibility and usability standards.
• Experience supporting live digital products in a service delivery environment.
• Ability to manage multiple priorities across products.
• Strong stakeholder engagement and collaboration.
• Experience in the Public Sector and agile environments.
• Experience contributing to or working with a design system.
• Ability to create video or visual content.
• Familiarity with public sector or large-scale digital platforms.
• Exposure to AI-enabled or conversational interfaces.
• Basic knowledge of HTML/CSS.

Responsibilities

• Provide design support across multiple digital products, ensuring alignment with the Government Design System.
• Create user journeys, flows, page layouts, and visual assets.
• Contribute to the development and adoption of design systems, guiding stakeholders.
• Collaborate with service designers, developers, and product managers to deliver accessible, high-quality digital services.
• Create, edit, and manage content within a CMS environment (e.g. Wagtail or similar).
• Apply plain English principles to ensure content is clear and user-friendly.
• Structure and optimise content for usability and accessibility.
• Review and improve existing content in line with service design best practices.
• Develop materials to support products transitioning into live service (visual guides, onboarding assets, videos).
• Translate complex technical concepts into clear communications.
• Support go-live readiness with consistent messaging.
• Maintain documentation and content libraries; help manage workflows between teams.
• Contribute to continuous improvement of internal processes and templates.

Skills

CMS

Plain English writing

Accessibility standards

Live digital products

Stakeholder engagement

Public Sector experience

Agile environments

Design system

AI-enabled interfaces exposure

HTML/CSS basics

Video/visual content

Large-scale platforms familiarity

Tools

Figma

Job description

E-Frontiers in Dublin is seeking a versatile Digital Designer & Content Operations Specialist to support government digital products. You will bridge design, content, and operations to deliver accessible, clear experiences and smooth day-to-day delivery across multiple services.

Collaborating with product, design, and engineering teams, you will translate complex information into user-friendly communications, maintain content libraries, and contribute to design systems and live service readiness.