HVAC Service Operations Lead | Client-Focused Ops

FläktGroup Ireland; Dublin; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Employee Assistance Programme

Job summary

FläktGroup Ireland seeks a dedicated Service Operations Lead to ensure smooth operations in our HVAC service department. This office-based role involves client interaction, where you will coordinate PPM schedules, assist with service contracts, and support the service sales team.

The ideal candidate will have facilities management experience, strong communication skills, and proficiency with CRM systems. Join us to enjoy a comprehensive benefits package, including an Employee Assistance Programme.

Qualifications

• Experience in managing HVAC service operations.
• Ability to communicate effectively with clients.
• Effective time management and organizational skills.

Responsibilities

• Act as daily point of contact for clients.
• Coordinate planned preventive maintenance schedules.
• Support service operations including scheduling and workflow coordination.

Skills

Facilities management experience

Strong communication skills

Excellent organization skills

Strong IT skills (CRM/ERP)

Proactive mindset

Experience in HVAC

Tools

MS Word

Excel

Digital reporting tools

Job description

FläktGroup Ireland seeks a dedicated Service Operations Lead to ensure smooth operations in our HVAC service department. This office-based role involves client interaction, where you will coordinate PPM schedules, assist with service contracts, and support the service sales team.

The ideal candidate will have facilities management experience, strong communication skills, and proficiency with CRM systems. Join us to enjoy a comprehensive benefits package, including an Employee Assistance Programme.