HR Systems & Reporting Analyst — SAP SuccessFactors (Hybrid)

uniphar; Ireland; Hybrid; EUR 52,000 - 76,000; Full time

Job summary

Uniphar is seeking an experienced HR Systems & Reporting Analyst to support SAP SuccessFactors administration and reporting. You will work with HR, IT and payroll teams to ensure data quality, security and reliable system reporting.

Responsibilities include user administration, incident management, system testing, and creating analytics dashboards to support workforce insights across multiple countries.

Qualifications

• Degree in Human Resources, Information Systems, Business or a related field, or equivalent experience.
• 3+ years' experience in HR systems, HR technology, reporting, data management or a similar role.
• Experience supporting SAP SuccessFactors, preferably Employee Central, including user administration, security access and reporting.
• Strong understanding of HR data, reporting, data quality management and system support.
• Advanced Microsoft Excel skills; experience with HR reporting and analytics tools is desirable.

Responsibilities

• Provide day-to-day administration and operational support for SAP SuccessFactors and related HR systems.
• Act as a key contact for HR system queries, incidents and service requests, following initial triage by HR Operations/Admin teams.
• Investigate system issues, identify root causes and coordinate resolution with internal teams and external support partners.
• Monitor support tickets and ensure issues are progressed and resolved within agreed service levels.
• Support system releases, upgrades and scheduled maintenance activities.
• Coordinate and complete system testing following releases, updates or technical changes.
• Maintain clear system administration guides, user support materials and technical documentation.
• Support HR users through guidance, training and practical assistance.
• Monitor system usage and highlight recurring issues, support needs or opportunities to improve the user experience.

Skills

Analytical skills

Problem solving

Communication

Stakeholder management

Excel

Power BI

HR systems

Data governance

Education

Degree in HR/IS/Business or related field

Tools

SAP SuccessFactors

Microsoft Excel

Power BI

Job description

Uniphar is seeking an experienced HR Systems & Reporting Analyst to support SAP SuccessFactors administration and reporting. You will work with HR, IT and payroll teams to ensure data quality, security and reliable system reporting.

Responsibilities include user administration, incident management, system testing, and creating analytics dashboards to support workforce insights across multiple countries.