HR Systems & Analytics Specialist

Uniphar Group; Dublin; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

Uniphar Group in Ireland is seeking an HR Systems & Reporting Analyst to support day-to-day administration of SAP SuccessFactors, with a strong focus on user administration, data quality, security access, and reporting.

Based in Citywest with hybrid working, you will partner with HR, IT, payroll and external support to ensure the HR systems environment is reliable, secure and capable of delivering accurate business insights.

Qualifications

• Degree in Human Resources, Information Systems, Business or a related field, or equivalent experience.
• 3+ years' experience in HR systems, HR technology, reporting, data management or a similar role.
• Experience supporting SAP SuccessFactors, preferably Employee Central, including user administration, security access and reporting.
• Strong understanding of HR data, reporting, data quality management and system support.
• Advanced Microsoft Excel skills; experience with HR reporting and analytics tools is desirable.

Responsibilities

• Provide day-to-day administration and operational support for SAP SuccessFactors and related HR systems.
• Act as a key contact for HR system queries, incidents and service requests, following initial triage by HR Operations/Admin teams.
• Investigate system issues, identify root causes and coordinate resolution with internal teams and external support partners.
• Monitor support tickets and ensure issues are progressed and resolved within agreed service levels.
• Support system releases, upgrades and scheduled maintenance activities.
• Coordinate and complete system testing following releases, updates or technical changes.
• Maintain clear system administration guides, user support materials and technical documentation.
• Support HR users through guidance, training and practical assistance.
• Monitor system usage and highlight recurring issues, support needs or opportunities to improve the user experience.
• HR Operations and HRIS will work together on process and system changes to ensure they meet business needs and support the future operating model.
• Support change management initiatives by providing training and documentation for HR and end-users.
• Develop, maintain and distribute standard and ad hoc HR reports and dashboards.
• Work with HR and business stakeholders to understand reporting requirements and translate them into clear, accurate reports.
• Maintain the HR reporting catalogue and agreed reporting schedules.
• Validate report outputs and investigate discrepancies.
• Support regular workforce reporting, including headcount, turnover, absence, recruitment and other key HR metrics.
• Provide data extracts to authorised stakeholders, payroll teams and external partners where required.
• Support the development of clear and consistent HR data definitions and reporting standards.
• Assist stakeholders in interpreting reports and using HR data effectively.
• Complete regular data audits, reconciliations and validation checks.
• Maintain appropriate controls over sensitive employee information.
• Ensure access is granted in line with approved role requirements and segregation of duties.
• Support periodic reviews of user access and system permissions.
• Assist with data retention, audit and security requirements relating to HR systems.
• Maintain accurate records of system access, approvals, data updates and support activities.

Skills

Analytical skills

System administration

Stakeholder management

Cross-functional collaboration

Data integrity

Education

Bachelor's degree or equivalent

Tools

Excel

HR analytics tools

Job description

Uniphar Group in Ireland is seeking an HR Systems & Reporting Analyst to support day-to-day administration of SAP SuccessFactors, with a strong focus on user administration, data quality, security access, and reporting.

Based in Citywest with hybrid working, you will partner with HR, IT, payroll and external support to ensure the HR systems environment is reliable, secure and capable of delivering accurate business insights.