HR Lead

Dovida Ireland; Swords; On-site; EUR 52,000 - 90,000; Full time

Job summary

Dovida Ireland is seeking an experienced HR professional to lead HR Coordinators and coordinate national HR projects across offices. You will manage recruitment processes, onboarding, and employee relations support to caregivers and staff.

The role emphasizes policy compliance, staff engagement, and ensuring accurate HR administration while maintaining discretion and confidentiality across Ireland.

Qualifications

• Bachelor's or Master's degree in HRM or equivalent.
• 4–5 years of HR experience.
• Understanding of home care/healthcare sector is a plus.

Responsibilities

• Lead HR Coordinators and collaborate with National HR team on projects.
• Manage recruitment processes including second-round interviews and onboarding.
• Support National Hiring Week events and staff onboarding timelines.
• Handle employee queries and employee relations issues (phone and email).
• Oversee offboarding processes and return of company equipment.

Skills

Team leadership

HR project implementation

Employee relations guidance

Local HR strategy design

Education

Bachelors or Masters in HRM

Job description

Join our team

With a global presence across six countries, Dovida delivers nine million hours of care annually. In Ireland, our network of 25 offices and 350 professionals supports 4,000 caregivers, empowering over 7,000 clients to live life their way.

Guided by our ‘Circle of Care’ philosophy, we promise: Your Life, Your Way.

Be part of a team that values compassion, empowerment, and making a real impact. Join us and help shape a brighter future—one life at a time.

Recruitment

• Complete second round interviews with candidates that have been successfully pre-screened by the recruitment shared services team
• Ensure newly recruited candidates are onboarded and assigned to initial shifts within the optimum timeframe
• Support National Hiring Week events

Employee Relations

• Point of contact for employee queries and employee relations issues (phone and email).
• Offboarding: manage the process; return of company equipment, relevant documentation including exit interviews.
• Monitor and manage sickness and other unplanned absences.
• Manage, maintain, and enhance employee relations including staff benefits, events, staff morale and retention. Advise, guide and assist with employee relations issues, including investigations, grievances, disciplinary hearings and other formal meetings.

Employee Retention

• Manage Caregiver probation process and seek feedback from Schedulers and Care Managers to inform process
• Develop employee engagement calendar for the year
• Manage the mid-year and annual appraisal process for Caregivers
• Coordinate Caregiver engagement meetings & events (e.g. Caregiver appreciation week, Caregiver of the Month, Summer event, Christmas event…) and promote annual engagement survey

HR Administration

• Maintain employee files, compliant with employment law and brand standards and assist with annual audits.
• Ensure all HR policies, procedures and employee handbook are up to date and monitor staff compliance

Role Competencies

• Ability to manage and lead HR Coordinators .
• Ability to work closely with National office HR Team in implementing HR Projects at local offices.
• Ability to work closely with GM & OM and provide HR/ER related guidance for any Caregiver issues.
• Ability to design & lead Local office level HR strategies including recruitment and recruitment and Retention

Education | Experience | Requirements

• Bachelors or Masters in Human Resources Management
• 4-5 years of experience in HR
• Understanding of home care/Healthcare sector business (preferred but not essential)
• High level of accuracy and attention to detail.
• Ability to be innovative & implement new initiatives.
• Strong organisational and administration skills.
• Respects confidentiality where appropriate
• Ability to work Independently

Organisation Core Competencies

• Self-Leadership
• Service Excellence
• Teamwork and Collaboration
• Interpersonal Communication
• Adapting to Change
• Resilience

Dovida Candidate and Referee Privacy Statement

We are an equal opportunities employer and are committed to providing reasonable accommodation throughout the recruitment and selection process. If you require any adjustments, please let us know and we will work with you to support your application.