Care Manager

Dovida Ireland; Limerick; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Career Development & Growth

Work Life Balance career

Car Mileage

Job summary

Dovida Ireland is seeking a Care Manager to lead in-home client care planning and risk assessment across our national network. You will conduct consultations, develop personalised care plans and ensure service quality in line with regulatory standards.

You will also mentor a large caregiver team, manage client and family relationships, and report on clinical matters to senior management, ensuring continuity of care across hospitals and community settings.

Qualifications

• QQI Level 5 Social, Healthcare qualification required.
• 2–3 years’ experience in home care, health care or senior-related industry.
• Computer literacy is a must.
• Full clean driver’s licence and access to your own car.

Responsibilities

• Conduct consultations and prepare care plans.
• Conduct risk assessments in the home and mitigate risks.
• Monitor, mediate and manage client and caregiver concerns.
• Carry out QA visits in client homes and review care plans.
• Ensure care plans align with client needs and liaise with families and healthcare professionals.
• Maintain compliance with HCCI, ISO, franchise standards and HSE requirements.
• Supervise caregivers and provide mentoring and support.
• Develop and maintain relationships with clients, families and health professionals.

Skills

Computer literacy

Education

QQI Level 5 Social, Healthcare degree

Job description

With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year.

In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country.

Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise: Your Life, Your Way.

Education/Experience Requirements

• QQI Level 5 Social, Healthcare degree required
• 2-3 years’ experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
• Computer literacy skills is a must.
• You will be required to have a full clean driver's licence and access to your own car.

The Care Manager will be responsible to:

• Conduct consultations and prepare care plans.
• Conduct risk assessments in the home and mitigate any risks
• Monitor, mediate and manage both client and Caregiver concerns and issues.
• Carrying out Quality Assurance (QA) visits in client homes, developing and reviewing care plans for clients and conducting service enquiries and care consultations as needed.
• Through the QA visits, ensure client care plan is in line with their care needs, following up with family and healthcare professionals as appropriate.
• Ensuring the care being delivered in client’s homes is meeting HCCI, ISO & Franchise Standards, local policies and the requirements of the Health Service Executive (HSE)
• Caregiver Supervisions to be kept up to date.
• Mentoring and supporting a large team of Caregiver to carry out their roles effectively.
• Develop and maintain client relationships and client family/ caregiver relationships. - Build networks and enhance existing relationships with health care professionals and multi-disciplinary teams in hospitals and various community settings
• Report and consult with senior management on clinical issues as appropriate.
• To participate in clinical audit as identified by the organization.
• Assist with other duties as delegated by the Management Team.

What you’ll get

• Career Development & Growth Opportunity
• Work Life Balance career
• Car Mileage

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We are an equal opportunities employer and are committed to providing reasonable accommodation throughout the recruitment and selection process. If you require any adjustments, please let us know and we will work with you to support your application.