Hospitality Technology & Operations Manager at Phil Ryan's The Hogan Stand

Phil Ryan's The Hogan Stand; Dublin; Vor Ort; EUR 33.000 - 44.000; Vollzeit

Zusammenfassung

Phil Ryan's The Hogan Stand in Dublin 1 seeks a Hospitality Technology & Operations Manager to lead IT/tech across the bar, manage Square payment systems, CCTV, and network infra on site. The role focuses on supporting operations, reporting, and digital platforms to enhance guest services.

The position is full-time and on-site, offering opportunities for career growth and exposure to hospitality tech trends in a busy venue.

Qualifikationen

• Degree or postgraduate qualification in IT, Cybersecurity, Computer Science or a related discipline.
• Strong experience in IT support, infrastructure, networking and technical operations.
• Experience supporting EPOS/payment technology, networking, CCTV.

Aufgaben

• Manage and support the bar’s Square terminals and payment systems.
• Oversee stock management systems and track inventory, stock movement, wastage and product performance.
• Maintain CCTV systems, including system availability and access; coordinate with CCTV suppliers.
• Maintain the venue’s Wi‑Fi, internet connectivity, networking equipment and other operational technology.
• Create and manage user accounts and access permissions for bar staff.
• Support technology used for bar operations, customer service and management reporting.
• Manage the company website and other customer-facing digital platforms.
• Support the business’s online presence, social media engagement and digital customer-acquisition activities.
• Use sales, stock, customer and digital-platform data to identify trends and opportunities to improve services.
• Research new products, hospitality technology and market trends that could improve the venue’s offering.
• Coordinate with Square, internet, CCTV, website and other technology/service providers.
• Introduce automation and technology improvements that reduce manual processes and improve operational efficiency.
• Provide technical support and guidance to bar staff.

Kenntnisse

IT support

Networking

CCTV

EPOS/POS systems

Ausbildung

Degree in IT / Cybersecurity / CS

Tools

Square POS terminals

CCTV equipment

Wi‑Fi networking gear

Website management tools

Jobbeschreibung

Hospitality Technology & Operations Manager at Phil Ryan's The Hogan Stand in DUBLIN 1, D, IE.

This Full time on site position offers great opportunities for career growth.

Key Responsibilities

• Manage and support the bar’s Square terminals and payment systems, including troubleshooting day-to-day payment and connectivity issues.
• Oversee stock management systems, helping management track inventory, stock movement, wastage and product performance.
• Manage and maintain CCTV systems, including system availability, access and coordination with external CCTV suppliers where required.
• Maintain the venue’s Wi‑Fi, internet connectivity, networking equipment and other operational technology.
• Create and manage individual user accounts and access permissions for bar staff, ensuring appropriate access is provided when employees join, change roles or leave.
• Support the technology used for bar operations, customer service and management reporting.
• Manage the company website and other customer-facing digital platforms.
• Support the business’s online presence, social media engagement and digital customer-acquisition activities.
• Use sales, stock, customer and digital-platform data to identify trends and opportunities to improve services and attract customers.
• Research new products, hospitality technology and market trends that could improve the venue’s offering.
• Coordinate with Square, internet, CCTV, website and other technology/service providers.
• Introduce automation and technology improvements that reduce manual processes and improve operational efficiency.
• Provide technical support and guidance to bar staff.

Requirements

• Degree or postgraduate qualification in IT, Cybersecurity, Computer Science or a related discipline.
• Strong experience in IT support, infrastructure, networking and technical operations.
• Experience supporting EPOS/payment technology, networking, CCTV.

Pay: €18.50 per hour

Work Location: In person