Assistant Manager at Omniplex Cinema Group

Omniplex Cinema Group; Cork; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Additional leave

Employee assistance program

Employee discount

Sick pay

Wellness program

Job summary

Omniplex Cinema Group is seeking an Assistant Manager to support the General Manager in daily cinema operations in Cork. You will lead a team, promote visitor services, manage budgeting and stock, and ensure excellent customer service while driving promotions and company objectives.

The role is full-time and on-site, with responsibilities spanning scheduling, payroll, training, and compliance. Experience in hospitality or retail management and IT literacy are important.

Qualifications

• Experience in a Supervisory/Manager role (min 1 year).
• Full-time, in-person role based in Ireland.
• Proficient IT skills are important.
• Work authorisation for Ireland required.

Responsibilities

• Lead and develop a team with supervision, direction and guidance.
• Assist management in achieving audience and sales goals.
• Ensure excellent customer service standards are maintained.
• Rostering and payroll processing within agreed budgets.
• Assist with recruiting, training and development of staff.
• Adhere to licensing and health & safety regulations.

Skills

Leadership

Customer service

Communication

Team management

Payroll

Education

Business studies degree

Management degree

Travel/Tourism degree

Recreation/Leisure studies degree

Job description

This Full time on site position offers great opportunities for career growth.

Cork, C, IE.

Role

Assistant Manager Omniplex

Assistant Managers are responsible for assisting the General Manger managing the overall daily operations of the cinema. This includes promoting effective visitor services, whilst improving efficiencies, increasing profits, and achieving company objectives.

Responsibilities

• Lead and develop a team by providing supervision, direction, and guidance.
• Assist Management with achieving audience and sales goals.
• Ensure excellent customer service standards are always adhered to.
• Deal effectively with customer concerns.
• Ability to make decisions and follow up where necessary.
• Communicate all customer related issues to Management.
• Understanding of the local market, including customer expectations.
• Assist with the implementation and drive promotions within the cinema.
• Implement company policies & procedures as well as all legal requirements such as IFCO Certifications, whilst maintaining a positive customer experience.
• Assist as required with recruiting, training, and developing new employees.
• Rostering employees and processing payroll within agreed budgets
• Addressing performance issues such as absenteeism, punctuality, etc. in a timely manner as required.
• Perform daily, opening, and closing operational and administrative duties.
• Effective budgeting and stock control.
• Always looking for new ways to minimize costs & waste.
• Maintain a good knowledge of Products and Services.
• Projection scheduling with or at the direction of the manager using tools provided for maximize audience numbers.
• Managing the sites social media platforms to company policy
• Adherence to cash management procedures and reporting
• Complying with licensing and health and safety regulations
• Complete all other reasonable functions and duties as assigned by Management.
• Professionalism in appearance.
• Adhering to company code of appearance Ability to work on your own initiative to meet deadlines.
• Take ownership of the successful completion of personal training.

The Person

An experienced leader looking to demonstrate your current ability while building skills and experience to be the best. Drive for Results Awareness of key performance indicators, maintain standards and motivate employees to achieve set targets. Not willing to accept poor or average performance. Setting the tone. Communicating to all staff a passion and commitment to achieve Communication Providing an open and inviting working environment that encourages engagement. Share appropriate information and knowledge to allow others to succeed. Communicating issues to management to help remove obstacles. Ability to Communicate in a clear and confident manner. Managing Team Performance & Development Ensuring employees have the required training and skill set to complete their role. Facilitating a Review, Coaching & Feedback approach to ensure employees know what is expected of them and how they are performing. Being open to new ideas and sharing information. Leading by example, partaking in daily tasks, and overseeing correct company procedures are always adhered to.

Qualifications & Requirements

• At least 1 years’ experience in a Supervisor/Manager role
• Aged 18 years or older.
• Graduates of business studies, management, travel/ tourism, or recreation/ leisure studies are preferred but not essential.
• This is a full-time in person role
• Proficient IT skills are also important
• Job Type: Full-time
• Experience: Retail/Hospitability Management: 1 year (preferred)
• Work authorisation: Ireland (required)
• Work Location: In person

Benefits

• Additional leave
• Employee assistance program
• Employee discount
• Sick pay
• Wellness program

Job Details

Job Type: Full-time

Experience: Retail/Hospitability Management: 1 year (preferred)

Work authorisation: Ireland (required)

Work Location: In person