Hospitality Guest Experience & Upsell Associate

Louis Fitzgerald Group; Palmerstown; On-site; EUR 17,000 - 28,000; Full time

Job summary

Louis Fitzgerald Group invites a customer-service oriented individual to join its hospitality team across our pubs, restaurants and hotels in Dublin, Cork and Galway. You will greet guests, provide high-quality service, upsell where appropriate and help ensure a memorable experience across our venues.

Midweek and weekend availability is required to cover peak times and events, with emphasis on attentiveness, rapid service and a friendly, professional manner that reflects the group’s standards.

Responsibilities

• Greet guests and provide high-quality service across our pubs, restaurants and hotels.
• Upsell where appropriate and help ensure a memorable experience for all guests.
• Maintain attentiveness, a friendly and professional demeanor in a fast-paced hospitality environment.

Job description

Louis Fitzgerald Group invites a customer-service oriented individual to join its hospitality team across our pubs, restaurants and hotels in Dublin, Cork and Galway. You will greet guests, provide high-quality service, upsell where appropriate and help ensure a memorable experience across our venues.

Midweek and weekend availability is required to cover peak times and events, with emphasis on attentiveness, rapid service and a friendly, professional manner that reflects the group’s standards.