Hospitality Facilities & Services Leader

Noel Group; Cork; On-site; EUR 81,000 - 99,000; Full time

Benefits offered by this job

Career progression

Development programs

Supportive environment

Job summary

Noel Group (Ireland) is seeking a General Services Manager in Cork to oversee integrated facilities and support services, ensuring operational excellence and client satisfaction. The role leads multi-service operations, develops high-performing teams, and drives continuous improvement across the contract.

Ideal candidates will have extensive hospitality and facilities management experience, strong financial acumen, and a track record of managing high-performing teams in regulated environments.

Qualifications

• Minimum 5 years' experience in a senior management position within Facilities Management, Hospitality, or Outsourced Services.
• Strong experience managing large-scale operations and client contracts.
• Proven financial management experience with responsibility for P&L and budgeting.
• Excellent client relationship and stakeholder management skills.
• Experience working within regulated environments, including compliance and risk management.
• NEBOSH, IOSH, or equivalent Health & Safety qualifications are beneficial.

Responsibilities

• Lead the delivery of all contracted services while maintaining high operational standards.
• Work closely with central support teams across Finance, HR, Health & Safety, Compliance, and Operational Excellence.
• Manage client relationships and ensure service delivery exceeds expectations.
• Oversee contract performance, including KPIs, SLAs, budgeting, forecasting, and reporting.
• Drive business improvement initiatives and identify opportunities for contract growth.
• Monitor financial performance, including P&L management, invoicing, budgeting, and cost control.
• Ensure compliance with all legislative, health & safety, environmental, and operational requirements.
• Manage third-party suppliers and subcontractors to ensure service excellence.
• Lead, develop, and engage a diverse team through coaching, performance management, and succession planning.
• Support business transformation projects and implement best practices across the operation.

Skills

Hospitality experience

Senior management

Financial management

Client relationship

Job description

Noel Group (Ireland) is seeking a General Services Manager in Cork to oversee integrated facilities and support services, ensuring operational excellence and client satisfaction. The role leads multi-service operations, develops high-performing teams, and drives continuous improvement across the contract.

Ideal candidates will have extensive hospitality and facilities management experience, strong financial acumen, and a track record of managing high-performing teams in regulated environments.