Hospitality Executive

Grant Thornton; Ireland; On-site; EUR 28,000 - 36,000; Full time

Job summary

Grant Thornton Ireland is seeking a multi-functional front-of-house support role to deliver high-quality hospitality in the Hospitality Suite and client areas. The successful candidate will ensure a professional, seamless client and employee experience across the office.

Key duties include setting up and servicing meeting rooms, catering and refreshments, managing hospitality spaces, supporting in-house events, and providing reception cover as needed.

Qualifications

• Experience in hospitality and reception or similar client-facing operational environment.
• Strong people management skills with the ability to plan workloads and support team members.
• Excellent organisational skills with the ability to coordinate multiple priorities and stakeholders.
• Confident communication skills and the ability to build effective relationships with internal teams, suppliers and service providers.
• Practical problem-solving ability and a proactive approach to improving processes and service delivery.
• Computer literate across Teams, Outlook and Excel in particular.

Responsibilities

• Deliver a premium hospitality service for internal and external meetings and events.
• Set up, service, and reset meeting rooms to a high standard throughout the day (including catering, refreshments, and room layout).
• Monitor and replenish hospitality areas (eg coffee machines, crockery, refreshments, milk, water stations).
• Support delivery of breakfast, lunch, and ad hoc catering requirements.
• Maintain cleanliness, presentation, and organisation of all hospitality and client-facing spaces.
• Liaise with the reception and client hosts to ensure smooth client journey from arrival to meeting room.
• Manage and support in-house events with a face to face role interacting with stakeholders within the business. Maintain a check list and spreadsheet while keeping all team members apprised of requirements and progress. Place orders with external providers for event hire and maintain log.
• Ensure compliance with health & safety requirements and hygiene standards (including allergen awareness).
• Reception: provide holiday, sick leave and day to day cover on Reception as required.

Skills

Hospitality experience

Client-facing

Organisational skills

Communication

Problem solving

Excel

Tools

Teams

Outlook

Excel

Job description

This is a multi-functional, front-of-house (hospitality suite/ events/ reception) support role with a primary focus on delivering a high-quality hospitality experience within the Hospitality Suite and client areas.

The successful candidate will play a key role in ensuring a professional, seamless client and employee experience across the office.

Key responsibilities

• Deliver a premium hospitality service for internal and external meetings and events
• Set up, service, and reset meeting rooms to a high standard throughout the day (including catering, refreshments, and room layout)
• Monitor and replenish hospitality areas (eg coffee machines, crockery, refreshments, milk, water stations)
• Support delivery of breakfast, lunch, and ad hoc catering requirements
• Maintain cleanliness, presentation, and organisation of all hospitality and client-facing spaces
• Liaise with the reception and client hosts to ensure smooth client journey from arrival to meeting room
• Manage and support in-house events with a face to face role interacting with stakeholders within the business. Maintain a check list and spreadsheet while keeping all team members apprised of requirements and progress. Place orders with external providers for event hire and maintain log.
• Ensure compliance with health & safety requirements and hygiene standards (including allergen awareness)
• Reception: provide holiday, sick leave and day to day cover on Reception as required.

Key Skills and Experience Required

• Experience in hospitality and reception, workplace services or a similar client-facing operational environment.
• Strong people management skills, with the ability to plan workloads, support team members and maintain high service standards in both personal and workplace presentation
• Excellent organisational skills and attention to detail, with the ability to coordinate multiple priorities and stakeholders.
• Confident communication skills and the ability to build effective working relationships with internal teams, suppliers and service providers.
• Practical problem-solving ability and a proactive approach to improving processes and service delivery.
• Computer literate across Teams, Outlook and Excel in particular.

About Us

We are Grant Thornton

Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed - wherever they're located. At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed - wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter. At GT Ireland we don't just predict your future, we build it.

A Career at GT

Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.

What does this mean for you?

A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.

Grow with us

At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.

Our Benefits

Please follow this link ( for information on our generous benefits package.

About the Team

Equity, diversity and inclusion

At Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued.

We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm's best-practice principles and we will champion you as leaders from day one.

Reward and benefits

Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.

Recognition

We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.