Home Care Supervisor - Lead & Elevate In-Home Care

Comfort Homecare; Carlow; Presencial; EUR 40.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

40 hours per week

Rotational weekend schedule

Enhanced bank holiday rates

Company fuel card

Comprehensive training and ongoing dev

Career progression

Provided technology

Descripción de la vacante

Comfort Homecare in Carlow is seeking a Home Care Supervisor to support the Home Care Manager, coordinate staff and deliver quality care in clients’ homes. This role blends community duties with office tasks, including scheduling, documentation, and liaison with families.

The position offers a 40-hour week with a rotational weekend schedule and ongoing training for professional development. A full driving licence and strong IT/organisational skills are essential.

Formación

• Full QQI Level 6 Major Award in Healthcare Support or equivalent.
• Excellent verbal and written communication abilities.
• Full clean driving licence with access to a vehicle.
• Availability for a 5-out-of-7-day weekly schedule.
• Strong organisational and time-management skills.

Responsabilidades

• Report directly to the Home Care Manager.
• Conduct spot checks with Healthcare Assistants in the community.
• Complete client reviews to assess ongoing care quality.
• Keep all healthcare staff informed of company policies, procedures, and updates.
• Carry out client assessments and maintain records on the company IT system.
• Act as the primary liaison between the company, clients, and their families.
• Ensure all client home files are maintained in proper order.
• Coordinate staff shadowing arrangements with the Home Care Manager/Scheduling Team.
• Provide emergency cover and rapid response for new care packages and hospital discharges.
• Monitor and evaluate care quality, reporting concerns to the Home Care Manager.
• Support care team development and training.
• Collect journal notes from clients' homes.
• Deliver care plans, log sheets, gloves, and PPE to client homes as needed.
• Assist with Healthcare Assistant recruitment alongside the Home Care Manager and HR department.
• Develop weekly work plans with the Home Care Manager.
• Create systematic spot check schedules for healthcare staff.
• Manage filing and documentation.
• Provide scheduling support to coordinators during emergencies.
• Attend weekly team check-ins as required.
• Participate in weekly meetings with the Home Care Manager.
• Support regional growth initiatives in conjunction with the Home Care Manager.
• Liaison with weekend scheduler.
• Carer spot checks and appraisals.
• Category B sign-offs
• Shadow call sign-offs
• Carer introductions to new clients
• Client reviews and reassessments
• Emergency care calls to cover staff absenteeism
• Weekly time management planning

Conocimientos

Communication

IT skills

Time management

Organisational skills

Driving licence

Educación

QQI Level 6 Major Award in Healthcare Support

Herramientas

Microsoft Office

Descripción del empleo

Comfort Homecare in Carlow is seeking a Home Care Supervisor to support the Home Care Manager, coordinate staff and deliver quality care in clients’ homes. This role blends community duties with office tasks, including scheduling, documentation, and liaison with families.

The position offers a 40-hour week with a rotational weekend schedule and ongoing training for professional development. A full driving licence and strong IT/organisational skills are essential.