Heating And Plumbing Supervisor - Kildare

Brooks Timber & Building Supplies Ltd; Leinster; On-site; EUR 35,000 - 45,000; Full time

Benefits offered by this job

Company Pension Scheme

Staff Discount

On-site Parking

Employee Assistance Program

Job summary

Brooks Timber & Building Supplies Ltd in Ireland is seeking a Heating & Plumbing Supervisor for the Kildare branch. You will lead the heating and plumbing sales team, ensure excellent customer service and supervise daily operations in line with company standards.

You will respond to customer enquiries, maintain records, coordinate with suppliers, support external sales reps with quotes and orders, and build lasting customer and supplier relationships while meeting deadlines.

Qualifications

• Basic knowledge of heating and plumbing products.
• Experience using Microsoft Office and an accounts computerised system would be advantageous.
• Excellent planning and organisation skills.
• Experience of meeting deadlines.
• Self-motivated and able to work independently.
• Excellent attention to detail.

Responsibilities

• Respond to customer enquiries and ensure follow-up.
• Maintain accurate records of sales, client interactions and other relevant activities.
• Maintain effective communications with suppliers regarding sourcing and delivery of products.
• Support and liaise with External Sales Representatives to ensure quotes and orders are processed accurately and efficiently.
• Build and maintain successful customer relationships with a focus on long-term loyalty.
• Build and maintain successful supplier relationships.

Skills

Basic Heating & Plumbing Knowledge

Planning & Organisation

Attention to Detail

Independent Working

Deadline-Oriented

Customer Service

Tools

Microsoft Office

Accounts Computerised System

Job description

Brooks has been an institution in the Irish construction industry since its inception in the late 1700’s to today and are recognised as one of the leading Timber and builders’ merchant in the Republic of Ireland. Brooks has grown by developing a product offering in harmony with customer needs and by its customer-focused approach.

Following the acquisition of the Brooks Group by the Murdock Builders Merchants Group in August 2021, the Group now operates from a combined 25 locations in Northern Ireland and the Republic of Ireland and is now the 2nd largest builders merchanting group on the island of Ireland.

We value both our customers and our employees and our business is built on offering consistently excellent customer service by well-trained and knowledgeable staff.

Heating & Plumbing Supervisor

We wish to recruit a Heating and Plumbing Supervisor who will play a fundamental role providing excellent customer service in the Kildare branch. This role includes responding to customer needs ensuring these are carried out efficiently in line with company standards to both established and new customers. This includes supervision and a close working relationship with the Plumbing & Heating Sales Staff and postholder to play a vital role in our continued success.

This role will include:

• Ensuring the efficient processing and follow-up of customer enquiries.
• Maintain accurate records of sales, client interactions and other relevant activities.
• Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.
• Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.
• Building and maintaining successful customer relationships ensuring focus on the achievement of long- term customer loyalty.
• Building and maintaining successful supplier relationships

Criteria:

• Basic Knowledge of Heating and Plumbing Products.
• Experience of using Microsoft office and including an accounts computerised system would be an Advantage
• Excellent planning and organisation skills
• Experience of meeting deadlines.
• Self-motivated, and able to work independently
• Excellent attention to detail

Benefits:

• Attractive package offered
• Company Pension Scheme
• Excellent Opportunity Career progression
• Staff Discount

Closing date: Friday 23rd October 2026

Job Type: Full-time

Pay: €35,000.00-€45,000.00 per year

Benefits:

• Company pension
• Employee assistance program
• On-site parking

Experience:

• Heating& Plumbing Trade Counter: 1 year (required)
• Customer service: 1 year (required)

Work Location: In person