Head of ICT Hybrid Cloud Infrastructure

National Treasury Management Agency

Dublin

Hybrid

EUR 120,000 - 160,000

Full time

2 hours ago
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Benefits offered by this job

Flexible hybrid working
Wellbeing programme
Learning and development opportunities
Career-avg defined benefit pension

Job summary

National Treasury Management Agency in Ireland seeks a strategic Head of ICT Hybrid Cloud Infrastructure to lead Cloud, Infrastructure and VDI teams, shaping the future of the NTMA's technology platform.

You will own cloud governance, data centre modernization and end-user computing, ensuring secure, reliable services aligned with business priorities, with a strong focus on resilience, cost management and partner collaboration.

Qualifications

  • Experience in regulated financial services or public sector environments.
  • Knowledge of IT service management, enterprise architecture, cloud financial management, and automation practices.
  • Familiarity with IAM, endpoint management, monitoring, and security control integration in hybrid environments.
  • Experience delivering infrastructure transformation, cloud migration, data centre modernization or VDI change programmes.
  • Understanding of resilience, cyber security and third-party risk obligations.

Responsibilities

  • Lead the Cloud, Infrastructure and VDI teams, establishing clear accountability and engineering standards.
  • Oversee governance of cloud platforms, identity integration, monitoring, backup, capacity, cost management and service continuity.
  • Drive platform currency, vulnerability remediation and modernization of the on-premises estate.
  • Coordinate with suppliers and partners to maintain data centre availability and operational readiness.
  • Act as trusted adviser to ICT leadership translating technical issues into business impact, risk and options.

Skills

Leadership
Strategic thinking
Resilience & continuity
Communication
Cross-team collaboration
Decision making
Integrity

Education

Third-level IT/CS/Engineering degree
Azure/M365/VMware/ITSM/Cloud governance certs desirable

Tools

Omnissa Horizon

Job description

Division / Function: Finance / Technology & Operations
Reports to: Head of ICT Operations
Contract Type: Permanent
  • Closing date: 2nd November 2026 ***
About The NTMA

The National Treasury Management Agency (NTMA) provides asset and liability management services to the Irish Government. It has evolved from a single function agency managing the National Debt to a manager of a complex portfolio of public assets and liabilities.

Businesses managed by the NTMA include borrowing on behalf of the Government and the management of the National Debt, the State Claims Agency (SCA), the New Economy and Recovery Authority (“NewERA”), the Ireland Strategic Investment Fund (ISIF), National Development Finance Agency (NDFA) and the NTMA Future Ireland Funds (FIF) business unit with responsibility for the management of the Future Ireland Fund and Infrastructure, Climate and Nature Fund.

The NTMA also assigns staff to the Strategic Banking Corporation of Ireland (SBCI) and Home Building Finance Ireland (HBFI).

Role Summary

The Head of ICT Hybrid Cloud Infrastructure is a senior leadership role accountable for the strategy, operation, resilience and continuous improvement of the NTMA's hybrid infrastructure and end-user computing platforms. The role leads three specialist teams: Cloud, Infrastructure, and End User Compute (including VDI).

The role ensures Microsoft Azure, Microsoft 365 and other SaaS services, including virtualised on-premises estate and Data Centre’s, and the managed Omnissa Horizon virtual desktop environment are secure, reliable, supportable and aligned with business priorities. It combines strategic planning and technical governance with operational leadership, service ownership, supplier management and delivery of infrastructure change.

Key Responsibilities
Cloud Team

Lead the team responsible for Microsoft Azure, Microsoft 365 and other SaaS platforms used by the NTMA.

  • Oversee cloud platform governance, identity integration, tenant configuration, monitoring, backup, capacity, cost management and service continuity.
  • Promote secure and standardised cloud adoption, including appropriate architecture, operational controls, automation and lifecycle management.
  • Coordinate with cyber security, architecture, applications and service management teams to ensure changes are controlled and supportable.
  • Manage Microsoft and SaaS vendor relationships, support arrangements, licensing dependencies and service improvement plans.
Infrastructure & Data Centre’s

Lead the team responsible for the NTMA's virtualised on-premises infrastructure, primarily the VMware environment, and the operation of the NTMA-managed data centre’s.

  • Oversee compute, storage, virtualisation, backup and recovery, monitoring, patching, hardware lifecycle and capacity management.
  • Ensure resilient operation of production and recovery environments, with tested disaster recovery, restore and service continuity arrangements.
  • Drive platform currency, technical debt reduction, vulnerability remediation and planned modernisation of the on-premises estate.
  • Coordinate hardware, software and support suppliers required to maintain data centre availability and operational readiness.
VDI & End-User Compute

Lead the team responsible for the fully managed virtual desktop environment based on Omnissa Horizon.

  • Own the VDI service strategy, platform availability, image and application lifecycle, performance, capacity and user experience.
  • Ensure virtual desktops are securely configured, consistently supported and able to meet standard and specialist business requirements.
  • Oversee application packaging, desktop change, release coordination, monitoring and incident resolution within the VDI environment.
  • Drive improvement and modernisation of the virtual desktop service, including evaluation of cloud-hosted and hybrid options where appropriate.
People, Suppliers & Stakeholder Leadership
  • Lead, coach and develop the Cloud, Infrastructure and VDI teams, establishing clear accountability, priorities and shared engineering standards.
  • Build effective succession, skills development and cross-team knowledge sharing to reduce key-person and supplier dependencies.
  • Lead infrastructure planning and delivery across projects, operational change and service improvement initiatives.
  • Manage strategic technology partners and service providers through clear outcomes, service levels, commercial oversight and performance review.
  • Act as a trusted adviser to ICT leadership and business stakeholders, translating technical issues into clear business impact, risk and options.
Desirable Experience & Knowledge
  • Experience in regulated financial services, public sector or similarly controlled environment.
  • Knowledge of IT service management, enterprise architecture, cloud financial management and infrastructure automation practices.
  • Familiarity with identity and access management, endpoint management, monitoring and security control integration across hybrid environments.
  • Experience delivering infrastructure transformation, cloud migration, data centre modernisation or VDI change programmes.
  • Understanding of relevant resilience, cyber security and third-party risk obligations.
Skills & Competencies
  • Strong leadership presence, judgement and accountability.
  • Strategic thinker with the ability to convert direction into practical roadmaps and delivery priorities.
  • Service-focused and evidence-led, with a strong commitment to resilience, control and continuous improvement.
  • Excellent written and verbal communication, with the ability to explain complex technical matters clearly.
  • Collaborative approach across ICT, business teams and external partners.
  • Calm and decisive under pressure, with the ability to manage competing operational and project demands.
  • High levels of integrity, discretion and professionalism.
Qualifications
  • Third-level qualification in information technology, computer science, engineering or a related discipline, or equivalent relevant experience.
  • Relevant professional certifications in Microsoft Azure or Microsoft 365, VMware, Omnissa, IT service management, architecture or cloud governance are desirable.
Working at the NTMA offers excellent benefits including:
  • Flexible work options including hybrid working and variable work hours.
  • An extensive wellbeing programme.
  • Excellent learning and development opportunities that allow for full career development within the organisation.
  • A diverse range of initiatives: LGBT+, Gender Matters, Disability Advocacy, Sports & Social, Volunteering and lots more.
  • Reimbursement of annual professional membership fees.
  • Career Average Defined Benefit Pension Scheme.

The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society.

Pension Abatement:

If an appointee has previously been employed in the Civil or Public Service and that appointee is entitled to or in receipt of a pension from the Civil or Public Service or where a Civil/Public Service pension comes into payment during the appointee’s re-employment that pension will be subject to abatement in accordance with Section 52 of the Public Service Pensions (Single Scheme and other Provisions) Act 2012.

Please note: In applying for this position, you are acknowledging that you understand that the abatement provisions, where relevant, will apply. It is not envisaged that the employing Department/Office/Body will support an application for an abatement waiver in respect of appointments to this position.

Applicants will be required to complete a pre-employment declaration to confirm whether they have previously availed of a Public sector pension scheme

Necessary arrangements can be made at interview stage to accommodate the needs of candidates with disabilities. If you are having difficulty uploading your CV online or in fully accessing any information on this site please email

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