Head of Field Operations & Patient Care

Air Liquide Healthcare; Dublin; On-site; EUR 130,000 - 190,000; Full time

Job summary

Air Liquide Healthcare Ireland seeks a results-driven senior leader to steer field operations, customer service and warehousing, ensuring safe installation, maintenance and timely delivery of care equipment.

The role emphasizes strategic leadership, KPI delivery, and cost-efficient process improvements across the end-to-end supply chain while balancing patient-focused care and business growth.

Qualifications

• Bachelor’s degree in Business Management, Logistics, Healthcare Administration or related field.
• MBA is preferred for strategic leadership roles.
• Proven experience in private healthcare management or similar.
• Strong financial acumen with P&L responsibilities.

Responsibilities

• Provide visionary leadership to a multidisciplinary field operations team (Technicians, Customer Service, Warehousing).
• Oversee end-to-end supply chain from installation to delivery, ensuring safety and compliance.
• Drive KPI performance: labour productivity, stock accuracy, and SLA achievement.
• Develop engagement strategies to retain top talent and align back-office with front-line operations.

Skills

P&L management

Stakeholder management

Analytical thinking

Strategic leadership

Team leadership

Education

Bachelor’s degree in Business Management, Logistics, Healthcare Administration

MBA preferred

Tools

ERP systems

CRM software

Supply chain platforms

Job description

Air Liquide Healthcare Ireland seeks a results-driven senior leader to steer field operations, customer service and warehousing, ensuring safe installation, maintenance and timely delivery of care equipment.

The role emphasizes strategic leadership, KPI delivery, and cost-efficient process improvements across the end-to-end supply chain while balancing patient-focused care and business growth.