Head of AI-Driven Professional Services

Jobgether SRL

Ireland

Remote

EUR 116,000 - 169,000

Full time

8 days ago

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Benefits offered by this job

Salary

Remote work

Flexible time off

Benefits package

Diversity & inclusion

Global collaboration

AI-enabled workflows

High autonomy

Job summary

Lever, Inc. is seeking a Senior Professional Services leader to shape and scale an enterprise delivery organization.

You will guide migrations, implementations, and custom engagements for major customers, combining operational leadership with revenue and pricing ownership. Lead an AI-augmented delivery team, develop repeatable service offerings, and partner with Sales, Product, Support, and Account Management to drive expansion and measurable customer impact.

Qualifications

Minimum 8+ years leading Professional Services or delivery org.
5+ years delivering enterprise SaaS/PaaS services, migrations, or custom engagements.
Experience building and managing a services portfolio with repeatable delivery models.
Commercial ownership beyond delivery, including pricing, revenue and margins.
Strong understanding of AI-augmented delivery and impact on operations.

Responsibilities

Lead a Professional Services org of engineers and delivery managers for migrations, implementations, and complex engagements.
Own end-to-end delivery performance: health, escalations, scope, timelines, and customer outcomes.
Develop an AI-augmented delivery capability to increase efficiency and value.
Define and maintain a portfolio of service offerings that can be scoped, priced, sold, and delivered.
Own commercial performance: revenue, margin, pricing, and expansion opportunities.
Collaborate with Sales/Account Management to scope, price, and transition engagements.
Set strategic direction for Professional Services within the Customer Experience leadership team.