Guest Services Assistant

Center Parcs UK & Ireland; Ballymahon; Presencial; EUR 17.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free day passes

Discounts on breaks and in our shops &

Bonus scheme

Supportive team

Career development and in-role

Descripción de la vacante

Center Parcs UK & Ireland is looking for a part-time guest host at Longford Forest who will warmly welcome guests, handle check-ins, and assist with enquiries. You will log maintenance issues and help guests book activities, contributing to smooth operations and a high level of service.

The role involves early mornings, evenings, weekends and bank holidays, with a guaranteed minimum of hours and a pay rate of €15.11 per hour. A friendly team and opportunities for training are available.

Formación

• Friendly, confident and clear when communicating.
• Comfortable with booking systems (or happy to learn).
• Calm under pressure and quick to solve problems.

Responsabilidades

• Checking guests in and welcoming them to the village.
• Answering questions by phone and in person.
• Logging maintenance issues and helping with activity bookings.

Conocimientos

Friendly behaviour

Clear communication

Problem solving

Herramientas

Booking systems

Descripción del empleo

Longford Forest | €15.11 per hour

Start every break with a warm welcome

From check-in to check-out, you'll help guests settle in, answer their questions and make sure everything runs smoothly. It's about great service, quick solutions and being the person people turn to.

What You'll Be Doing

• Checking guests in and welcoming them to the village
• Answering questions by phone and in person
• Logging maintenance issues and helping with activity bookings

What's In It For You

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training

Your working hours

• Part-time contract
• You will be contracted to work a guaranteed minimum of 90 or 120 hours over a 4‑week period. You may be asked to work additional hours in line with operational requirements
• This role includes early mornings, evenings, weekends and bank holidays
• Premium rate of pay for hours worked on a Sunday

About You

• Friendly, confident and clear when communicating
• Comfortable with booking systems (or happy to learn)
• Calm under pressure and quick to solve problems

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.

At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. Please let us know if you require any support or reasonable adjustments during the application or interview process.

Closing date: 9th November 2026