Guest Experience Specialist: Front Desk & Community

WeWork Community Workspace Ireland Limited; Dublin; On-site; EUR 28,000 - 38,000; Full time

Job summary

WeWork Community Workspace Ireland Limited in Dublin is seeking a Front Desk Associate to be the welcoming face of the campus, greeting members and guests and supporting the Community Management team. You will handle front desk operations, mail, and basic inquiries with a friendly, service-oriented approach.

You will cover front desk hours on-site, promote WeWork services, and help maintain a positive member experience in a fast-paced hospitality environment.

Qualifications

• You are a people-person with outstanding interpersonal skills.
• You communicate clearly and warmly with members and guests.
• You can multitask while maintaining the member experience.
• Experience in hospitality, retail or customer service is preferred but not required.

Responsibilities

• Greet members and guests and maintain a welcoming environment.
• Cover the front desk during business hours and act as on-site contact at the Community Bar.
• Register and check in visiting guests according to policies.
• Provide orientation to spaces and assist with keys and mail handling.
• Promote WeWork products and services to members and guests.
• Maintain front desk cleanliness and organization and support mail operations.

Skills

People skills

Interpersonal skills

Brand ambassador

Multitasking

Team player

Basic computer skills

Education

Secondary school certificate

Tools

WeWork systems

Job description

WeWork Community Workspace Ireland Limited in Dublin is seeking a Front Desk Associate to be the welcoming face of the campus, greeting members and guests and supporting the Community Management team. You will handle front desk operations, mail, and basic inquiries with a friendly, service-oriented approach.

You will cover front desk hours on-site, promote WeWork services, and help maintain a positive member experience in a fast-paced hospitality environment.