Guest Experience Lead

Autograph Collection; Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

Autograph Collection in Dublin is seeking a Guest Service Associate to join our front desk team. You will welcome guests, handle check-ins, verify payment, assign rooms, and issue keys.

You will balance cash, prepare reports, assist with guest requests, and support training and coaching of colleagues while upholding Marriott policies.

This non-management, full-time role is based at 27 St. Stephen's Green, Dublin, Ireland, in a bustling hospitality environment.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Process guest check-ins and verify payment types, assign rooms and issue keys.
• Balance and drop receipts; complete cashier and closing reports.
• Supply guests with directions and property information; assist with guest requests and coordinate with staff.

Education

High school diploma or G.E.D. equivalent

Job description

Autograph Collection in Dublin is seeking a Guest Service Associate to join our front desk team. You will welcome guests, handle check-ins, verify payment, assign rooms, and issue keys.

You will balance cash, prepare reports, assist with guest requests, and support training and coaching of colleagues while upholding Marriott policies.

This non-management, full-time role is based at 27 St. Stephen's Green, Dublin, Ireland, in a bustling hospitality environment.