Event Service Supervisor

Autograph Collection; Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

Autograph Collection in Dublin is seeking an on-site Events Coordinator to manage all details for group events, confirm room layouts, and liaise with clients and vendors. You will assist with staff hiring, training, scheduling, and performance coaching, while upholding safety policies and professional standards.

The role involves processing payroll paperwork, maintaining records, and delivering exemplary guest service with strong teamwork.

Qualifications

• Excellent guest service and communication skills.
• Experience supervising staff or coordinating teams is preferred.
• Familiarity with safety and security procedures in hospitality environments.

Responsibilities

• Coordinate on-site details for group events and communicate room layouts.
• Assist management with hiring, training, scheduling, evaluating, counseling, and motivating staff.
• Ensure adherence to quality standards and safety policies.
• Prepare weekly payroll paperwork and maintain accurate records.
• Provide professional guest service and resolve on-site issues promptly.

Skills

Customer service

Team supervision

Education

High school diploma or GED

Job description

Additional Information

Job Number 26120577

Job Category Food and Beverage & Culinary

Location 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners, and others involved in events. Design, confirm, and communicate room layouts and set-up requirements for special events. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservations. Transmit information or documents using computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare weekly departmental payroll paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures, report accidents and injuries, and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets, and visually inspect tools, equipment, or machines. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: At least 2 years of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.