Guest Experience Attendant – Luxury Accommodation (Galway)

Hollybank Trustees Ltd; Galway; On-site; EUR 21,000 - 29,000; Full time

Benefits offered by this job

Free access to Leisure Club

Employee Assistance Programme

Free Parking

Free Meals on Duty

Discounts throughout the hotel

Discounts on hotels across Ireland

Employee Referral Programme

Bike to Work Scheme

Job summary

The Ardilaun Hotel in Galway City, Ireland seeks an Accommodation Assistant to maintain our high standards of cleanliness and guest satisfaction across bedrooms and public spaces.

You will service guest rooms to a very high standard, manage linen and towels, and work with the team to ensure safety, security, and excellent service. Benefits include leisure access, meals on duty, parking, and staff discounts.

Qualifications

• Experience in hospitality or cleaning roles preferred.
• Attention to detail and commitment to high standards.
• Ability to work as part of a team and independently as required.

Responsibilities

• Being responsible for servicing guests’ bedrooms to a very high standard.
• Maintaining a high level of hygiene in bedrooms, bathrooms, and public areas.
• Collecting, distributing, and replenishing clean linen and towels throughout the hotel.
• Removing used linen and ensuring it is returned to the laundry area.
• Working within the team to deliver high attention to detail across all areas.
• Ensuring all work is carried out to the highest safety and security standards.
• Delivering excellent customer service in every guest interaction.
• Ability to follow a schedule and work independently when required.

Job description

The Ardilaun Hotel in Galway City, Ireland seeks an Accommodation Assistant to maintain our high standards of cleanliness and guest satisfaction across bedrooms and public spaces.

You will service guest rooms to a very high standard, manage linen and towels, and work with the team to ensure safety, security, and excellent service. Benefits include leisure access, meals on duty, parking, and staff discounts.