Guest Experience Ambassador - Reception Team (Flexible Hours)

Staycity Group; Dublin; Hybrid; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Paid family leave

Flexible work patterns

Bonus scheme

Discounted rates for overnight stays

Refer a friend bonus

Cycle to work

Education support

Volunteer days

EAP

Birthday day off

Job summary

Staycity Group is seeking a Reception Team Member to join our city-center properties and help shape the Staycity guest journey. You will welcome guests, assist with check-in/check-out, and ensure outstanding hospitality standards.

We offer training, a supportive team, and a range of benefits including flexible working patterns and a clear pathway to grow within a growing hotel/serviced-apartment brand.

Qualifications

• Excellent communication and interpersonal skills required.
• Previous experience in hospitality is helpful but training will be provided.

Responsibilities

• Be a Brand Ambassador: represent Staycity Group with joy, passion and enthusiasm.
• Make a strong first impression with guests through confidence and clear communication.
• Amaze guests with attention to detail and strong organizational skills.
• Go above and beyond for guests and team to exceed expectations.
• Bring a positive attitude to contribute to a vibrant workplace.
• Be kind and treat everyone with respect, ensuring a welcoming environment.

Skills

Communication skills

Interpersonal skills

Tools

Opera PMS

Job description

Staycity Group is seeking a Reception Team Member to join our city-center properties and help shape the Staycity guest journey. You will welcome guests, assist with check-in/check-out, and ensure outstanding hospitality standards.

We offer training, a supportive team, and a range of benefits including flexible working patterns and a clear pathway to grow within a growing hotel/serviced-apartment brand.